Parts Counter

Job Overview Join our dynamic team as a Parts Counter Associate, where you'll be the vital link between our customers and the automotive parts they need to keep their vehicles running smoothly. This energetic role offers the opportunity to engage with a diverse clientele, manage inventory efficiently, and provide exceptional customer service. Your expertise will help ensure timely order fulfillment, accurate inventory control, and seamless communication across departments. If you thrive in a fast-paced environment and have a passion for automotive repair and retail sales, this is the perfect role for you to accelerate your career in the automotive industry. Responsibilities Greet customers promptly and professionally, providing expert advice on automotive parts and accessories. Assist customers in locating parts using inventory management systems, including CMMS (Computerized Maintenance Management System) and POS (Point of Sale) software. Manage inventory levels by stocking shelves, conducting stock counts, and ensuring accurate inventory control. Process sales transactions efficiently while handling cash, credit card payments, and cash handling procedures with accuracy. Communicate effectively with customers via phone and in person, offering product recommendations and technical support related to automotive diagnostics and vehicle maintenance. Collaborate with the service department to fulfill parts orders quickly and accurately, ensuring timely order fulfillment. Maintain a clean and organized parts department, adhering to safety standards and organizational skills for stock management. Utilize Microsoft Excel for inventory tracking, reporting, and data analysis to optimize stock levels. Support marketing initiatives by promoting special offers or new products to enhance retail sales performance. Provide training or guidance to new team members on dealership processes, POS systems, and inventory management best practices. Experience Previous dealership or automotive retail experience is highly preferred, demonstrating familiarity with automotive repair processes and automotive service terminology. Strong knowledge of automotive diagnostics, vehicle maintenance procedures, and automotive repair parts is advantageous. Proven skills in negotiation, sales management, and customer service are essential for success in this role. Multilingual or bilingual abilities are a plus to serve a diverse customer base effectively. Experience working with CMMS systems, POS platforms, inventory management tools, and retail math enhances your candidacy. Excellent communication skills combined with organizational skills will help you excel in a fast-paced environment requiring multitasking across stocking, cashiering, and order fulfillment tasks. Familiarity with dealership operations or retail sales environments will support your ability to adapt quickly to our team's workflows. Embark on an exciting journey where your automotive knowledge meets energetic customer engagement! We're committed to supporting your growth with comprehensive training opportunities and a collaborative work environment that values your contributions every step of the way.

Work Location:

In person