JOB SUMMARY

The Parts Representative is responsible for managing day-to-day parts requests and inquiries from the dealer network. This includes processing parts orders, preparing quotes, providing order status updates, and assisting dealers with a variety of parts-related requests. This individual will collaborate closely with fellow Parts team members to achieve team objectives and work cross-functionally with other departments as needed.

• Process parts orders submitted by the dealer network in a timely and accurate manner.
• Process customer parts returns as needed.
• Assist customers with parts inquiries, order issues, credits, and other miscellaneous requests, escalating issues when appropriate.
• Deliver exceptional customer service through phone and email support.
• Work independently and collaboratively with the Parts team to achieve individual and departmental goals.
• Participate in team initiatives and continuous improvement efforts.

KEY ABILITIES

• Adapt to changing business priorities while maintaining a strong customer focus.
• Build and maintain effective working relationships while collaborating cross-functionally across all levels of the organization.
• Adapt quickly to changing circumstances, take initiative, and assume ownership of assigned responsibilities.
• Manage a high-volume workload, prioritize tasks effectively, work with minimal supervision, and escalate concerns when appropriate.

Skills Customer service, Technical support, automotive, order entry, manufacturing, Customer support, order processing Top Skills Details Customer service,Technical support,automotive,order entry,manufacturing Additional Skills & Qualifications 1-3 years of experience in a customer-facing role.

• Experience handling a high volume of phone calls and email communications.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently with minimal supervision.

Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Anaheim, CA. Pay and Benefits The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Anaheim,CA.

Application Deadline This position is anticipated to close on Jul 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.