Parts Counter Associate

RMI Outdoors is hiring a Parts Associate, who will assist customers, prepare service estimates, and manage parts orders and sales. In this role, you'll manage goods and services efficiently, maintain quality, handle tasks proactively, pay attention to details, and communicate effectively with colleagues and customers.

Essential Job Functions:

• Order parts using web portals or by cross-referencing part/model numbers
• Schedule equipment pick-ups and deliveries
• Notify customers when repairs or parts are ready
• Support new equipment sales
• Maintain inventory and keep shelves organized
• Stock showroom with equipment and accessories
• Ensure excellent customer service
• File warranty claims and assist customers per guidelines

Requirements:

• 3 years of experience in parts
• Effective customer service and communication skills
• Strong organizational and problem-solving abilities
• Basic computer proficiency
• Attention to detail in paperwork
• Ability to manage multiple tasks
• Self-motivation
• Mechanical aptitude
• Experience as a cashier and money handling

Education/Experience:

A high school diploma is required. Industry experience or experience in a related field is preferred. Basic knowledge of boats, outboards, and trailer technical aspects is beneficial.

Benefits:

• Healthcare
• IRA
• Employee discount program

Job Type:

Full-time Pay:

From $16.90 per hour

Work Location:

In person