A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
paid time off, paid holidays, 401(k) United States, California, Hayward Aug 04, 2026 MCI is North America's public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE and
MCI D45 CRT LE CHARGE. MCI
also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry's only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.
POSITION SUMMARY
Reporting to the Service Center Manager, the Parts Advisor will be successfully managing the daily operations of the parts department by monitoring parts stock ordering and ensuring adequate inventory levels are met to support the financial and fill rate goals of the organization.
WHAT YOU WILL DO
Manage, control and direct the activities of Parts Department supporting Technicians and retail customers
Ensure compliance with all company policy and procedures
Develop, monitor and maintain relationships with parts vendors
Ensure all parts stocked have accurate minimum and maximum stocking levels established
Ensure all shop supplies are up to date with proper quantities for general repair and heavy repair areas
Ensure the parts room and parts warehouse areas are clean and organized at all times
Complete all required daily, weekly and monthly Parts Department activity reporting
Warranty parts retention and shipping
Print warranty parts report in CCS
Cycle counts weekly and 7's report for cores weekly
Check next day orders for QAS meetings
Check shop turn over report and participate in daily shop turn over meeting with Service Team
Process invoices for payment daily as needed
Update daily sales OTC sheet ( update QAS )
Review all open purchase orders weekly print credit card report
Parts need to be delivered to work stations as directed by the Shop Supervisor
Direct and participate in all QAS meetings.
WHAT YOU NEED TO BE SUCCESSFUL
High School Diploma
Minimum of 2-3 years supervisory/managerial experience
Minimum of 2 years parts distribution experience
WHY JOIN OUR TEAM
Benefits starting day one of employment!
Competitive Wages
Comprehensive Benefits Package:
Eligible for benefits on the first day of employment, including:
401(k) with employer match
Health, dental, and vision coverage
Basic dental option with a $0 paycheck contribution available
Vision plan with $0 paycheck contribution
Company HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA.
Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
Company-paid Basic Life, AD&D, and short-term disability insurance
Employee Assistance Program
Voluntary benefits including critical illness, hospital indemnity, and accident insurance.
Paid holidays
Paid time off
Modern Work Environment:
Work in clean, state-of-the-art facilities with the latest tools and technologies.
Career Growth:
Ongoing training and development through a variety of initiatives, with tuition subsidies for external courses to support your professional advancement.
OUR WHY:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable. NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. s and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.
