Motorsports Parts Specialist & B2B Customer Support Rep

Motorsports Parts Specialist & B2B Customer Support Rep Confidential Morgan Hill, CA Job Details Full-time $31 - $43 an hour 19 hours ago Benefits Health insurance Dental insurance Paid time off Employee discount Opportunities for advancement Retirement plan Qualifications Professional networking Website maintenance Customer relationship building Interpersonal skills Retail store product knowledge Product information management Technical sales Full Job Description We are looking for an experienced, customer-focused professional with strong knowledge of internal combustion engines, performance engine components, or the general motorsports industry. This role is best suited for someone who already understands engine performance, aftermarket parts, and the needs of engine builders, shops, dealers, distributors, and performance customers. We are looking for someone who can bring relevant experience to the role, learn our product lines quickly, and represent the company with confidence and professionalism. This is a hands-on position in a small business, so the right person must be proactive, dependable, organized, and comfortable taking ownership of customer relationships and follow-up. Key Responsibilities Assist B2B, dealer, distributor, shop, and retail customers with product questions, orders, availability, and follow-up Apply knowledge of internal combustion systems, performance parts, and aftermarket applications to support customer needs Learn and support product lines including valves, pistons, rods, valve springs, head gaskets, and related components Maintain accurate product information across the website, sales materials, price lists, catalogs, and internal resources Support product data projects, including organizing, reviewing, updating, and maintaining information in Excel Ensure new product launches are properly reflected across customer-facing materials, including website listings, product sheets, sales tools, and internal reference documents Identify gaps, outdated information, or inconsistencies in product data and help keep materials current and accurate Build strong relationships with customers, builders, shops, dealers, distributors, and industry partners Provide excellent customer service by phone, email, and web-based channels Follow up on quotes, inquiries, orders, and trade show contacts Support sales activity and help customers identify the right products for their applications Represent the company professionally when ownership or senior team members are unavailable Attend major industry trade shows and events as required Pitch in wherever needed to support the team and keep the business running smoothly Ideal Candidate The ideal candidate has experience in automotive performance, motorsports, powersports, performance parts, or technical sales/customer support. They should be comfortable working with customers, dealers, distributors, product data, Excel, website updates, and sales materials. We are looking for someone who communicates professionally, takes initiative, follows through, and has a genuine passion for motorsports and performance parts. Requirements Relevant experience in automotive, motorsports, powersports, engine performance, performance parts, or a related field strongly preferred Strong customer service and communication skills Ability to work in person full-time Ability to travel annually for major industry trade shows Comfortable learning technical product information and applying it in customer conversations Professional, positive, and customer-first attitude Why Join Us? We are a small company with a respected presence in the performance engine and motorsports industry. Every team member plays an important role, and this position is ideal for someone who wants to be involved, support serious customers, build strong industry relationships, and work in a specialized market they genuinely care about. We are an Equal Opportunity Employer.

Pay:

$31.00 - $43.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Retirement plan

Work Location:

In person