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SC
Stevens Creek Hyundai
Used Car Buyer/Trade-In Specialist
Career Insights for Parts Specialist
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Scorecard
Based on California data
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What they do
A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.
$39,727 / year median in California
+10% projected growth
Job Description
Stevens Creek Hyundai , a proud new member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As a Used Car Buyer/Trade In Specialist , you are responsible for following up with leads and creating valuable guest experience for customers wanting to sell or trade in their vehicles. What you'll be working on: Reaching out to customers who have expressed interest in selling or trading in their vehicle Following up on inbound leads through phone, email, or text to gather vehicle info and set appointments Communicating regularly with customers to understand their needs and offer a competitive, fair-value deal Contacting customers after their new vehicle purchase to ensure perfect delivery Contacting customers after their vehicles service to ensure satisfaction Documenting feedback from customers and working with the Sales & Service team to improve CSI scores What you need to bring to the table: 1-3 years of customer service, retail, or sales experience Strong communication skills—both in person and over the phone Confidence in negotiating and guiding customers through the vehicle trade-in or selling process is a plus Ability to stay organized, follow up consistently, and work independently Valid driver's license and clean driving record