Parts Counter Specialist

Parts Counter Specialist Bobcat Central - 2.5 Stockton, CA Job Details Full-time $22 - $27 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Computer literacy English High school diploma or GED Driver's License Organizational skills Warehouse experience Full Job Description About Bobcat Central, Inc. Bobcat Central, Inc. has been family owned and operated since 1976, serving as a trusted compact equipment dealer across California's agricultural center and the Sierras. With locations in Stockton, Fresno, Merced, Sacramento, and Reno, we offer parts, service, rental, and sales of Bobcat® equipment, attachments, and Towmaster® trailers. Our commitment to quality, quick response, and competitive pricing has made us a leader in supporting industries such as construction, agriculture, landscaping, home services, and ground maintenance. Founded by the Franzia family, our legacy is built on innovation, customer satisfaction, and community involvement. We pride ourselves on delivering the best loaders, excavators, compact tractors, utility vehicles, telehandlers, and attachments on the market, backed by a team that values integrity and excellence. Position Summary We are seeking a detail-oriented and customer-focused Parts Counter Representative to join our Stockton team. In this role, you will support both external customers and internal departments (including Service, Sales, and Rental) by identifying, sourcing, and supplying parts in a timely and accurate manner. The ideal candidate thrives in a fast-paced environment, has strong organizational skills, and is committed to delivering excellent customer service while maintaining accurate inventory and efficient parts operations. What We Offer Competitive hourly pay Medical, dental, and vision insurance Optional supplemental benefit plans 401(k) with company match Paid vacation, sick leave, and holidays Key Responsibilities Customer Service & Parts Support Assist customers in person and over the phone with parts inquiries, recommendations, and orders Support internal departments by sourcing and issuing parts for service and repair jobs Contact customers when parts orders are ready for pickup Resolve customer concerns in a professional and timely manner Inventory & Parts Operations Use dealer management systems (CDK, IntelliDealer, or similar systems) to locate parts and process transactions Manage parts ordering, shipping, receiving, and billing processes Maintain accurate inventory records and assist with cycle counts Pull, stage, and prepare parts for delivery or customer pickup Load and verify outgoing deliveries for accuracy Place daily vendor orders as needed Shipping, Receiving & Warehouse Support Process inbound and outbound freight shipments Inspect incoming shipments for accuracy and damage Maintain organized storage and inventory areas Ensure a clean, safe, and efficient warehouse and counter environment Qualifications High school diploma or equivalent required Minimum 2+ years of parts, warehouse, or customer service experience Experience in compact equipment, construction, automotive, or agricultural industry preferred Basic computer proficiency and familiarity with inventory or dealership systems Valid driver's license required Preferred Skills Experience with CDK, IntelliDealer, or similar dealership systems Bilingual (English/Spanish) a plus Strong understanding of parts diagrams and equipment components Core Competencies Strong customer service and communication skills Attention to detail and accuracy Organizational and time management skills Problem-solving ability Ability to work independently and collaboratively as part of a team Physical Requirements Ability to stand, walk, climb, and maintain balance Ability to lift up to 50 lbs Ability to work in warehouse, counter, and shop environments

Compensation & Benefits Hourly Pay Range:

$22.00 - $27.00 per hour (DOE) Medical, dental, and vision insurance 401(k) with company match Paid time off, sick leave, and holidays Supplemental benefits available Pay Transparency & Equal Opportunity In accordance with California law, the pay range for this position is listed above. Actual compensation will be determined based on experience, skills, qualifications, and internal equity. We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws.

Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person