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WARRANTY CLERK
Job
Starling Chevrolet
Orlando, FL (In Person)
Full-Time
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Job Description
Warranty Administrator — Automotive Dealership Starling Chevrolet Orlando is seeking a detail-oriented Warranty Administrator to join our Service department. If you thrive on accuracy, follow-through, and keeping claims moving, we'd like to talk to you. What you'll do Prepare, submit, and track warranty, extended service contract, and goodwill claims to the manufacturer Review repair orders for accuracy, proper coding, required documentation, and technician story/cause/correction Follow up on pending, suspended, and rejected claims to ensure timely payment Reconcile warranty receivables and resolve chargebacks Stay current on manufacturer warranty policies, bulletins, and labor operation/time guidelines Maintain warranty parts retention and scrap per manufacturer requirements Work closely with service advisors, technicians, and the service manager to correct claim issues What we're looking for Prior automotive warranty administration experience preferred (manufacturer-specific experience a plus) Familiarity with dealership DMS Tekion and General Motors Global connect claim portal a plus Strong understanding of repair orders, labor operations, and parts coding Excellent attention to detail, organization, and follow-up Ability to meet submission deadlines and minimize claim aging High school diploma or equivalent; valid driver's license What we offer Competitive pay Medical/dental/vision, 401(k), PTO, employee discounts Stable, team-oriented work environment with growth potential