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Nextran Truck Centers
Outside Product Support
Career Insights for Parts Counter Representative
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Scorecard
Based on Florida data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$36,540 / year median in Florida
+12% projected growth
Job Description
Outside Product Support Nextran Truck Centers
- 3.4 West Palm Beach, FL Job Details 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Mid-level Communication skills Full Job Description Nextran Truck Centers Outside Product Support Representative
- Ft.
Our Employees Benefit from:
Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth The Product Support Representative is responsible for both expanding Parts and Service sales and acting as a liaison between the customer, manufacturer and dealership in order to resolve problems and provide superior support for new and existing customers.Essential Duties:
Developing and implementing new strategies to grow revenue in the Parts and Service departments Prospecting for new clients and reporting on business opportunities Establishing new accounts from target account list Assisting in developing and promoting new product lines Serving as "point of contact" for customer complaints- taking ownership of customers' issues by coordinating the dealerships and manufacturer's resources for resolution.
Skills & Qualifications:
Strong interpersonal and communication skills Ability to develop and maintain customer relationships Minimum of three years of automotive/heavy-duty parts counter sales experience, outside parts sales experience, or service technical support experience Ability to develop and execute an account-based marketing strategy Proficiency inMicrosoft Word and Excel Nextran Core Hiring Competencies:
Customer Focus- Building strong customer relationships and delivering customer-centric solutions Instills Trust
- Gaining the confidence and trust of others through honesty, integrity, and authenticity Communicates Effectively
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Action oriented
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Decision quality
- Making good and timely decisions that keep the organization moving forward Notice Regarding Job Posting Scams We are aware that fraudulent job postings and recruitment scams are becoming more common.