A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
Decatur, GA Job Details Full-time From $800 a week 12 hours ago Qualifications Bilingual Professional networking Retail sales transactions Retail customer service procedures Sales negotiation Customer communication Maintenance inventory management Customer relationship building Maintaining an organized workspace Automotive diagnostic scan tool usage Multilingual Client rapport building Order fulfillment management Parts administration experience within automotive industry Credit card payment processing Parts administration experience within retail industry Cash register operations Experience working in the automotive repair industry Customer engagement Automotive parts sales Retail math Logistics order management POS systems Mechanical troubleshooting Full Job Description Job Summary Join our dynamic team as a Sales Associate specializing in automotive parts and services! In this energetic role, you will be the driving force behind delivering exceptional customer experiences, providing expert advice on vehicle systems, and managing automotive parts sales with enthusiasm. Your mechanical knowledge and sales expertise will help customers find the perfect solutions for their vehicle needs while ensuring smooth inventory management and outstanding service. This position offers a vibrant environment where your communication skills and automotive passion will shine, contributing to our mission of delivering top-tier automotive care and retail excellence. Duties Engage with customers to understand their vehicle needs and recommend suitable automotive parts, accessories, and services. Utilize automotive diagnostics tools and mechanical troubleshooting skills to assist customers effectively. Manage inventory control, stock replenishment, and automotive parts management to ensure product availability. Process sales transactions accurately using POS systems while handling cash and credit payments professionally. Build strong customer relationships through personalized service, follow-up communication, and expert advice. Collaborate with team members to organize stock, fulfill orders, and maintain an organized retail environment. Use Microsoft Office and dealership management software (CMMS) to document sales, inventory records, and customer interactions. Requirements Proven experience in automotive repair, dealership sales, or retail automotive parts sales. Strong knowledge of vehicle systems, automotive diagnostics, and mechanical troubleshooting techniques. Excellent negotiation skills combined with effective communication abilities in multiple languages (bilingual/multilingual preferred). Familiarity with inventory management systems (such as CMMS), POS systems, and retail math principles. Ability to handle cashiering duties, including cash handling, cashiering procedures, and customer service excellence. Organizational skills to manage stock levels, order fulfillment processes, and maintain a clean work environment. Knowledge of automotive parts and accessories sales along with customer relationship building strategies. Join us to be part of a lively team dedicated to delivering top-quality automotive solutions! Your enthusiasm for cars combined with your sales talent will make a real difference in our customers' experiences every day.
