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Green Mount Road Harley-Davidson

Metric Parts Associate-Base Pay + Commission!

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$37,672 / year median in Illinois

+12% projected growth

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Job Description

Green Mount Road Harley-Davidson and Motorsports is looking for a Parts Associate to join our team! If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!
WE OFFER
Competitive Pay Medical, Dental, Vision
RESPONSIBILITIES
Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line. Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival. Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers. Set up orders for daily shipment, delivery or pick-up. Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required. Assist the parts to service counter parts sales associate as necessary. Order parts not in stock as approved by the Parts Manager. Notify the customer and the Service Department when the parts arrive. Accept cash and credit payments. Keep cash register accurate. Assist with organization and cleanliness of parts department. Receive and stock incoming inventory. Verify receipts against purchase orders. Assist with periodic inventory cycle counts as directed by supervisor. Ensure merchandise displays are stocked, clean and appealing to customers. Complete all training as directed by supervisor. Follow policies and procedures as set forth in Employee Handbook. Any other duties as assigned.
REQUIREMENTS
High School Diploma or equivalent Must have ability to get along with broad customer base Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them. Experience with point-of-sale & computerized inventory systems or the ability to quickly learn. Able to work in a fast-paced work environment Strong organizational and time management skills Detail-oriented, professional appearance and strong work ethic
Job Type:
Full-time Pay:
$18.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Work Location:
In person