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Superior Industrial Equipment

Industrial Pump Parts Specialist

Career Insights for Parts Specialist

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Based on Illinois data

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What they do

A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.

$32,213 / year median in Illinois

+21% projected growth

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Job Description

Superior Industrial Equipment is seeking a detail-oriented and customer-focused Parts Specialist to join our team in Sycamore, IL. If you have strong problem-solving skills, excellent communication, and a passion for providing exceptional service, we'd love to hear from you!
Job Responsibilities:
Provide accurate and timely parts quotes to customers. Enter orders into various systems, including customer, vendor, and accounting platforms. Review customer purchase orders for accuracy. Coordinate with vendors to ensure timely and correct parts supply. Pull parts from stock as needed. Track and update order statuses. Maintain organized and accurate records. Manage incoming and outgoing leads, including inbound/outbound calls, emails, and online inquiries. Handle special projects as assigned.
Candidate Requirements:
High school diploma or GED required. Strong problem-solving and multitasking skills. Excellent phone and communication skills. Positive attitude and customer-focused mindset. Detail-oriented with strong organizational skills. Proficiency in Microsoft Word and Excel. Strong computer skills and ability to learn new systems quickly. Comfortable with basic math calculations. Ability to lift up to 40 lbs as needed. Experience in accounting systems is a plus. Why Join Us? Supportive and team-oriented work environment. Opportunities for professional growth. Competitive compensation and benefits. If you are ready to take on a dynamic role where your skills will make a real impact, apply today!
Job Type:
Full-time Pay:
$18.00 - $23.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required)
Quoting Parts:
1 year (Required) Ability to
Commute:
Sycamore, IL 60178 (Required)
Work Location:
In person