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ProLift Toyota Material Handling

Rental Specialist

Career Insights for Parts Counter Representative

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$40,093 / year median in Kentucky

+11% projected growth

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Job Description

Rental Specialist ProLift Toyota Material Handling - 2.8 Louisville, KY Job Details Full-time $18.50 - $26.50 an hour 19 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Life insurance Pet insurance Qualifications Confidential information handling Microsoft Excel Customer relationship building Microsoft Outlook Phone communication Rental vehicle sales Customer order taking In-person customer service Account development Client relationship development Administrative experience High school diploma or GED Phone customer support Internal employee customer service Customer engagement 2 years Communication skills Entry level Full Job Description Company Overview ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are driven to be the premiere provider of material handling equipment and service. We believe that by investing in our people and technology, we create an exceptional customer experience, allowing us to focus on our customers and take action on improving our customers' business. We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other. ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing. Job Summary The Rental Specialist is responsible for providing material handling rental solutions for our customers. This person plays an integral role that would collaborate with other departments on fulfilling time-sensitive rental equipment orders. The ideal candidate would provide exceptional service through proactive communication. General Duties and Responsibilities Maintain current customer relationships & develop new relationships Handle any incoming rental inquiries such as phone calls, emails, or in person from internal & external customers Process all incoming and outgoing rental orders including invoicing Promote ProLift Toyota Material Handling's values, mission and purpose of "Helping People Carry the Load" to ensure we are customers', vendors' and associates' "Indispensable Partner". Educational/Job Requirements The ideal candidate for the Rental Specialist will have a High School Diploma or equivalent, two years of customer service or administrative experience and display efficiency in Microsoft products such as Word, Outlook, and Excel. The Rental Specialist communicates to associates, customers, and managers, which requires excellent verbal and written communication skills and uphold excellent attention to detail. The ideal candidate will protect the organization's values by maintaining confidential information utilizing their ability to handle sensitive information. The ProLift Team Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates' advancements within the organization. We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements. What We Have to Offer ProLift Toyota Material Handling is proud of the benefits package we offer associates including medical, dental, vision, 401K, company paid life insurance, company paid short-term disability, paid parental leave, and other supplemental insurance options (i.e. - pet insurance). Paid time off is available after 30 days! We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities. Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? ! We are looking forward to hearing from you!
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