Parts Advisor Sterling Automotive Group - 3.3 Opelousas, LA Job Details Full-time 6 days ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Referral program Qualifications Retail sales transactions Retail customer service procedures Sourcing Received goods storage Financial transaction processing Courier driving Phone communication Customer order taking Unloading Order preparation Adhering to traffic regulations Parts administration experience within automotive industry Mid-level Order shipping Parts administration experience within retail industry High school diploma or GED Driver's License Order fulfillment receiving Package delivery Automotive parts sales Shipping and receiving inventory management Organizational skills Purchasing Order inquiry handling Ordering supplies 2 years Communication skills Time management Full Job Description Sterling Ford Lincoln in Opelousas is hiring! We're looking for a motivated, customer-focused individual to join our Parts Department. If you enjoy helping customers, staying organized, and working in a fast-paced dealership environment, we'd love to hear from you. The Parts Advisor plays an important role in supporting both our Service Department and retail customers by identifying, sourcing, and distributing automotive parts while providing outstanding customer service. What You'll Do Assist technicians and customers with identifying and purchasing the correct parts. Provide parts pricing, availability, and order status in person and over the phone. Process parts orders from start to finish, including billing, payment processing, shipping, delivery, and customer pickup. Receive, unload, stock, and organize incoming parts inventory. Pull and fill parts orders while maintaining accurate inventory records. Source out-of-stock parts and place emergency orders as needed. Deliver parts between local dealerships and vendors when necessary. Support departmental sales goals while providing exceptional customer service. Follow company policies and safe driving practices at all times. What We're Looking For Minimum of two years of customer service experience. Previous automotive parts or dealership experience preferred, but not required. Strong communication, organization, and time management skills. Ability to learn dealership software and electronic parts catalog systems. Positive attitude, strong work ethic, and willingness to learn. Professional appearance and demeanor. High school diploma or equivalent. Valid driver's license and acceptable driving record. Must be at least 21 years of age or have three years of licensed driving experience for insurance purposes. Must successfully pass a pre-employment background check and drug screen.

Schedule:

Full-time Monday through Friday with some Saturdays. Why Choose Sterling? Our mission is to attract, develop, and retain great people who deliver a memorable experience that creates lasting relationships, one customer at a time. Benefits Medical, Dental, Vision & Disability Insurance 401(k) with company matching Company-paid Life Insurance Paid holidays, vacation, and sick time Additional Perks Competitive compensation based on experience Employee vehicle discounts and discounts on products and services Paid training and opportunities for career advancement Referral bonus program Long-term career opportunities with a growing, family-owned company Professional and team-oriented work environment We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. Y1PNxZgION