Parts Department Admin Hale Trailer - 3.9 Springfield, MA Job Details $20 - $23 an hour 23 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Computer operation Maintenance inventory management Customer returns handling Computer literacy Research Computer skills Full Job Description Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership with an immediate opening at its Springfield, MA branch location. We are looking for a Parts Administrator with experience in trailer, truck, automotive, construction equipment, industrial, or a related industry. Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance, and who offers a competitive salary, excellent medical, vision & dental benefits, paid vacation, and a matching 401k plan.

Responsibilities:

Prepare and process purchase orders from procurement through vendor invoice processing. Assist with vendor returns and warranty issues. Maintain customer, vendor, and product files including pricing to support sales efforts. Maintain organized records and files related to parts ordering and product documentation. Run required reports to help maintain parts inventory, sales data, and customer back order tracking. Open, enter and close work orders for parts transactions. Provide assistance with credit card and cash transactions. Develop product knowledge through involvement in Company and vendor sponsored training programs. Assist with research to provide support to solve customer problems. Interface with corporate accounting and administration, as well as other branch locations as needed. Perform other tasks as assigned by management. Adherence to Company safety program.

Requirements:

Must have 2+ years of continuous verifiable employment. Prior automotive or heavy-duty truck and trailer experience would be a plus. Must have experience with inventory administration, controls, and processes. Must have good organizational skills. Must have experience in customer service. Must be able to work along with managers, sales staff, customers, drivers, shop techs and warehouse employees. Must be committed to a high level of customer service and satisfaction. Must present a professional, positive, results oriented, problem solving attitude. Must have good written and oral communication skills. Must be able to work in a fast paced, dynamic environment and multi-task. Must have good computer skills. Must pass a standard pre-employment drug test.