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Brown Motors, Inc.

Automotive Parts Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Parts Counter Representative

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Based on Michigan data

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$38,826 / year median in Michigan

+13% projected growth

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Job Description

Job Overview Brown Motors in Petoskey is looking for a dependable Automotive Parts Advisor to join our service and parts team. Brown Motors has served Northern Michigan since 1898 and continues to grow. Our dealership operates one of the largest service facilities in the region with more than 40 service bays, including a growing heavy duty and commercial service center. Our parts department plays a key role in keeping technicians productive and customers taken care of. This position supports both our service technicians and our retail customers by identifying, sourcing, and delivering the correct parts quickly and accurately. The right candidate is organized, dependable, and comfortable working in a fast paced dealership environment. Dealership parts experience is strongly valued.
Salary Range:
$45,000.00 - $55,000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Career Growth Opportunities Retirement Plan Evenings Off Requirements Strong attention to detail and organization Ability to work efficiently in a fast paced dealership environment A team first attitude and willingness to support technicians and service advisors Strong communication skills with both customers and coworkers Dependable, consistent work ethic Previous automotive parts or dealership experience is preferred but not required Basic understanding of automotive systems and parts is helpful Ability to lift and move parts when needed Comfortable using computer systems for parts lookup and inventory Strong customer service skills Responsibilities Assist service technicians and service advisors with accurate parts lookup and ordering Provide parts support at the counter and over the phone for customers and internal service staff Maintain accurate inventory records and ensure proper bin locations Receive, stock, and process daily parts shipments Coordinate special orders and ensure timely delivery of parts Help keep the service department moving by ensuring technicians receive the correct parts quickly Maintain an organized and efficient parts department About Us Brown Motors has proudly served Northern Michigan since 1898 and remains family owned under fourth generation leadership. Located in Petoskey, Michigan, we represent Ford, Chrysler, Dodge, Jeep, and Ram and serve customers throughout the region. Our dealership continues to grow, with one of the largest service operations in Northern Michigan, including more than 40 service bays and a dedicated commercial and heavy-duty service facility. We support both retail customers and business fleets with sales, service, parts, and mobile support. At Brown Motors, we believe our people are our greatest asset. We focus on building a strong team culture built around professionalism, accountability, and long-term career growth. If you are looking for a stable company with deep community roots and a commitment to doing things the right way, Brown Motors offers an opportunity to build a meaningful career.