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West Michigan Mobile Mechanic

Service & Parts Advisor

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$38,826 / year median in Michigan

+13% projected growth

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Job Description

Service & Parts Advisor West Michigan Mobile Mechanic Wyoming, MI Job Details Full-time 2 hours ago Benefits Commuter assistance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer returns handling Full Job Description Join our team at West Michigan Mobile Mechanic, a K&R company, dedicated to providing top-notch service. We are seeking a skilled Service & Parts Advisor. This role involves a deep understanding of our product offerings, inventory needs, technician scheduling, and customer service. As a Service & Parts Advisor, you will have the opportunity to work in a positive environment, receive a generous benefits package and growth opportunities. Our company prides itself on a family-owned and operated environment, fostering a supportive and collaborative workplace culture. Responsibilities Prepare invoices accurately. Pick up parts as needed to support shop operations. Order parts for customers and maintain adequate stock levels. Answer incoming phone calls and assist customers or direct calls appropriately. Schedule appointments. Process parts returns and handle core returns according to company policies. Receive and stock incoming parts. Maintain cleanliness and organization in the shop and parts areas. Qualifications Organized and friendly personality Proven ability to manage others Excellent time management skills Exceptional communication skills Professional, well-groomed personal appearance Strong technical/mechanical background in the transportation field Benefits Medical, Dental and Vision coverage 401K Plan Paid time off Growth opportunities within the company Family owned and operated environment Health and wellness programs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Experience and License Requirements medium and heavy duty truck industry experience (optional)