A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Associate . This is an exciting opportunity in a growing, fast-paced industry. Located at St. Louis Nissan , the Automotive Parts Counter Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
Potential pay range of $50,000-$60,000+ per year . This includes incentive-based pay, so your skills and efforts drive your income. Family Owned and Operated - 90+ years in business! Medical, Dental, Vision Insurance, 401k Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles
Greet customers, determine their needs, and provide excellent customer service and satisfaction Establish a method of payment Handle all parts telephone inquiries regarding parts purchase Parts distribution to service technicians Accept warranty parts and cores for return Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory Process all pertinent documents and associated parts Actively identify related parts needed on repair jobs Advise customer or Service Consultant of all parts stocking status Ensure Parts Department security for all parts and paperwork Write purchase orders for parts and sublet work required from outside suppliers and get management approval Use the computer system consistently and accurately to post sales and track lost sales Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales Maintain parts in correct locations and bins Keep work and department area clean Help with taking out garbage and boxes Keep up to date on all training and certification Responsible for pulling and stocking parts inventory Run bin "spot checks" as directed Be responsible for receiving money and cashing out customers Establish good communications between associates in parts and other departments Report any issues to department manager
Job Requirements:
A minimum of 1 year of experience in automotive parts Ability to Lift 100 pounds Automotive knowledge Excellent Customer Service Skills A valid driver's license Willingness to undergo a background check in accordance with local law/regulations 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
