HARLEY-DAVIDSON PARTS AND ACCESSORIES MANAGER

A leading Harley-Davidson dealership in central NC is looking for a

PARTS & ACCESSORIES MANAGER

to lead the employees and operations of our Parts & Accessories Department. Major Duties and Responsibilities include but are not limited to: 1) Parts Department Operations Maintain a smooth running, efficient P&A department. Ensure P&A personnel are well trained and available when needed. Ensure the needs of the service department are being met. Review all stock orders to ensure a fast moving balanced inventory of Parts & Accessories. Maintain sufficient quantities of stock to support demand and acceptable inventory turn ratio. Supervise and maintain an accurate up-to-date inventory management and control system. Become familiar and efficient with all phases of the computer system required for service & parts management Generate and review Inventory reports from Dealer Information System. 2) Management Employ sound management practices to ensure parts department contributes acceptable levels of gross and net profit. Maximize return on investment of parts inventory. Grow the volume of P&A sales. Maintain budgeted revenue and expense objectives. Develop advertising and promotional campaigns for merchandise. Provide reports to the General Manager, as requested. Develop monthly and annual objectives for the department in collaboration with the General Manager. Attend training sessions to keep current with P&A merchandising and inventory control issues. 3) Customer Service Provides superior customer service to both internal (Service Department) and external customers. Greet customers immediately, in a courteous and friendly manner. Point out any sales, specials, or new merchandise to staff and customers. Estimate length of time to receive any back-ordered parts and clearly communicate it to customer. Handle customer complaints reasonably, showing empathy and a positive attitude and demonstrate our commitment to Superior Customer Service. Qualifications & Job Requirements Experience with retail sales and inventory management. Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them. Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge and experience with computers. Current valid motorcycle license. Must be able to work weekends.

Benefits:

Health and dental benefits Employee discount Paid vacation time 401

K Job Type:

Full-time Pay:

$50,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person