Automotive Parts Consultant / Counterperson

Job Overview Automotive Parts Consultant / Counterperson — Bridgewater Chevrolet Family-owned. 26+ years serving the Tri-State. Award-winning service. Now hiring for our Parts team. At Bridgewater Chevrolet, we've spent more than two and a half decades building something our customers and our team can count on — a transparent, no-games dealership where people are treated like family and every department pulls together. Our Parts department is the engine room of that promise. When technicians can get the right part in their hands fast, cars get fixed right the first time, customers get back on the road, and the whole store wins. We're looking for a Parts Consultant / Counterperson who takes pride in the work, moves with a sense of urgency, and wants to be part of a team that's genuinely on a mission — not just clocking in for a job. About the Role The Parts Consultant advises, recommends, and sells retail and wholesale parts to all available customers — over the counter, through the shop, or on the phone. Just as importantly, you're the link between the parts room and the service bays: physically running parts out to our technicians so repairs stay on schedule and our customers stay happy. You'll contribute to the success of the dealership by selling parts effectively to internal and external clients while hitting individual and departmental sales goals. Who Thrives Here Our culture is built on a few simple ideas — the \"100% Basics,\" treating teammates and customers with respect, doing the little things right every day, and getting a little better than we were yesterday. The people who love working here tend to: Show up on time, in uniform, ready to go Take ownership — if a tech is waiting on a part, you're already moving Communicate clearly and honestly with teammates and customers Want to learn, be coached, and grow into bigger roles over time Understand that a great parts department makes the service department great — and a great service department is how we've kept customers coming back for 26+ years Preferred Experience and Skills Why Bridgewater Family-owned and stable — 26+ years in business, two dealerships, and a leadership team that's still hands-on every day Team-first culture — we invest in training, mentoring, and building people up, not burning them out Award-winning service department — you'll be part of a shop that's already respected in the Tri-State area Real growth path — many of our leaders started on the counter, in the bay, or on the floor We're willing to train the right applicant who is well versed in automotive knowledge, proficient using a computer, and has excellent customer service skills. If you've got the attitude and the aptitude, we'll teach you the rest.

Salary Range:

$50,000.00 - $90,000.00 per year Benefits Annual Base Salary + Commission Health Insurance Dental Insurance Vision Insurance Hands on Training Career Growth Opportunities Requirements Familiarity with parts catalogs Previous experience with the Dealertrack DMS system preferred, but not required Computer proficiency — able to use computers for mathematical calculations, word processing, email, research, training, testing, and communication with manufacturers Team-oriented, flexible, and focused on maintaining a high level of customer service Valid driver's license Comfortable being on your feet, walking the shop, and lifting/carrying parts of varying sizes throughout the day Previous Chevrolet parts experience is a plus Superior communication skills, both written and verbal Previous automotive parts experience is a BIG plus Responsibilities Interact with technicians to fill their parts requests, and physically run parts from the parts department out to technicians at their bays to keep the shop moving Interact with retail and wholesale customers to fill their parts requests with the same care we give every guest at Bridgewater Track all incoming and outgoing parts for the dealership Locate available parts when the dealership is out of stock — we don't tell customers \"no,\" we find a way Handle parts payment collection and make sure everything is billed correctly through the service department and collision repair shop Assist with packaging and shipping parts back to the manufacturer, and complete the appropriate record keeping Reference parts manuals (hard copy and electronic) to identify the exact right part for the make, model, and year being serviced Assist walk-in customers in selecting required parts, suggest companion items, offer specials, and expose customers to the full product line Pull purchases from stock; if a part is not in stock, determine availability and submit an emergency order when requested Answer phone calls with professionalism, providing price quotes and other information Assist outside sales representatives with their orders Set up orders for daily shipment, delivery, or pick up Move quickly and safely between the parts counter, warehouse shelves, and service bays throughout the shift Any other tasks directed by the Parts Manager to support the department About Us Bridgewater Chevrolet is one of New Jersey's leading Chevrolet dealerships, serving customers throughout Somerset, Hunterdon, Middlesex, and the surrounding communities. For more than 26 years, our organization has built its reputation on honesty, transparency, exceptional customer experiences, and long-term relationships.

Our mission is simple:

build customers for life while developing people for life. We believe customers deserve to work with professionals who listen, communicate clearly, and genuinely care about helping them make the right decisions. Whether purchasing a vehicle, servicing one they already own, or growing their business through commercial vehicles, our team focuses on relationships rather than transactions. What truly makes Bridgewater Chevrolet different is our culture. We are a high-support, high-accountability organization. Our leaders coach, mentor, and work alongside their teams every day. We invest heavily in training, personal development, leadership growth, product knowledge, communication skills, and customer experience because we believe great people create great businesses. Our employees receive daily coaching, one-on-one development, ongoing training, and opportunities to continually improve both personally and professionally. We hire people who are humble, hungry, coachable, and emotionally intelligent because character matters more than experience. Many of our leaders have grown internally, and we believe the next generation of managers, directors, and future dealership leaders already work somewhere today—they simply need the right environment to develop. As our organization continues to grow and pursue future expansion opportunities, we are actively developing leaders in every department. For the right individuals, the opportunities for advancement are significant. If you want a job, there are plenty of dealerships. If you want coaching, leadership, personal growth, professional development, and the opportunity to build a long-term career, Bridgewater Chevrolet may be the place for you.