Automotive Parts Counter Hyundai

Empire Automotive Group — Hyundai of New Rochelle Auto Parts Counter Associate Empire Automotive Group's Hyundai of New Rochelle location is seeking a driven and customer‑focused Auto Parts Counter Associate to join our growing parts department. We're looking for a career‑minded professional with prior automotive parts sales experience and a strong commitment to delivering an exceptional client experience. Physical strength and stamina are essential, as the job involves lifting, squatting, and carrying heavy items. This role supports both retail and internal service operations, working closely with technicians and advisors to ensure accurate parts sourcing and efficient workflow. The position is centered on team success, operational precision, and contributing to the continued growth of the store.

Your Daily Work Schedule:

Oversees the parts sales process from start to finish. Communicates with staff and customers in a friendly and professional manner. Converses effectively/efficiently regarding customer parts status Reads and understands the parts catalog when looking up and speaking to specific parts. Answers phone calls and provides price quotes and other information to customers. Reviews body shop estimates to verify the parts ordered are correct, and all pricing is in line with the estimate. Provides high level service to both internal and external customers. Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside sources and submit an emergency order, if necessary. Ensures all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Qualities we're looking for : High school diploma or equivalent and auto parts sales experience (preferred) Eager to improve in a dynamic work environment. Strong interpersonal and time management skills. Some parts counter experience, dealership or aftermarket. Ability to read/interpret safety and maintenance documents. Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume. You have excellent communication, interpersonal, and organizational skills. You understand the importance of listening and being empathetic. You have strong work-ethic with the ability to work in a fast-paced, results-driven environment. You have experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction. You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude. You are open to constructive feedback to improve your performance and development. Flexible with work scheduling and availability to work weekends and holidays. You have strong computer and multitasking skills. Valid driver's license and clean driving record. The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us! We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay:

$20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person