HDP Shop Parts Specialist

JOB SUMMARY

The HDP Shop Parts Specialist's key role is to service shop technicians with adequate parts necessary to complete jobs in the shop in a timely manner. Ordering parts necessary for completion of work orders. Assist in closing work orders accurately and timely. The position may assist with inside sales.

ESSENTIAL FUNCTIONS

• Develops and maintains knowledge of the company's products and services
• Thrives in a fast-paced environment
• Effectively and accurately process technician parts orders and process into DSI system
• Builds and maintains relationships with shop technicians by providing appropriate support, accurate information and guidance
• Reaches out to vendors via phone, e-mail and social media
• Handles shop technicians concerns and timely resolves their issues in a professional manner
• Keep up to date on incoming orders and availability of parts for technicians work orders
• Communicate regularly with GM-PSHDP and Shop Forman on all work orders and parts availability and needs for shop technicians
• Monitor and follow through on brake shoe and transmission cores and credits

OTHER DUTIES

• Assist with inside sales as needed
• Assist with shipping and receiving as needed Must keep work area and truck clean. Assist in general cleaning.
• Other duties as assigned

EDUCATION & EXPERIENCE

High school diploma or GED certificate (preferred) Industry experience (preferred) Mechanical knowledge or repair experience

KNOWLEDGE, SKILLS & ABILITIES

Basic computer skills Customer service skills

• Strong teamwork, verbal and written communication skills
• Ability to identify and creatively solve problems related to technician needs
• Meticulous attention to detail is vital

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Primarily an office environment
• Requires a degree of physical activity, including lifting, carrying, and moving parts
• Standing and walking for extended periods
• While heavy lifting may not be a constant requirement, associates may need to lift and carry parts weighing up to 50 pounds or more, particularly when assisting with stocking or loading trucks.
• reach for parts on shelves, bend to retrieve items from lower areas, and potentially use ladders to access higher storage spaces.
• Tasks like using a computer, handling paperwork, and potentially operating a forklift (in some roles) can involve repetitive movements and sustained postures.

Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person