Technology Parts Coordinator

Description Our client is an industry leading managed endpoint computing, technology logistics, asset management, and sustainability organization that provides a proven, powerful end-to-end lifecycle management protocol. With headquarters in Cleveland, OH they've meticulously built a global network of partners that provide their services nationally and internationally. The Part Coordinator position is responsible for managing all break fix operations including but not limited to researching vendor inventories and prices, providing quotes for internal departments as well as customers, acting as the liaison between the client and external vendors, generating various reports, updating departmental databases, and troubleshooting any database issues.

Key Tasks and Responsibilities:

Coordinate between MSP and ERP systems Manage MSP Service Board (ConnectWise) Manage Responsibilities for ordering and receiving parts within ERP (JDE) Perform Parts Changes when vendors swap parts Troubleshoot inventory errors, process errors Process warranty claims for HP, Lenovo, Dell, & Microsoft Order parts per manufacturer Warranty terms, per customer Tailor and edit diagnostic descriptions from technicians Coordinate troubleshooting with warranty representatives Process Billable claims for Medical Carts, Printers, and the above PC manufacturers Coordinate quotes between technicians, company liaisons, and our client Sales Reps Correctly enter Sales Orders & PO's into

MSP & ERP

system Order Parts per vendor, per availability of parts Process Part Returns & DOA Claims Coordinate with vendors, technicians to obtain RMA's and Return Labels Account for returns parts in ERP and MSP, generate Credits to be issued if necessary Order replacement parts Report to various members Administrate open call reports for GR Break/Fix Team & Supervisor Generate Warranty Labor Remittance reports for Accounting & Supervisor Identify sources of debit notices Maintain customer tracking spreadsheets Administrative Responsibilities Maintaining all departmental communication (internally and externally) Follow-through with all departments Preserve and support relationships with vendors, customer and internal departments Other duties as assigned Skills Project coordination, reporting, ordering, documentation Top Skills Details Project coordination,reporting,ordering,documentation

Additional Skills & Qualifications Skills and Attributes Required:

• Highly organized
• Team player
• Flexible Communicator
• Systemic Thinker
• Proficient at multitasking
• Able to coordinate with remote users
• Able to adapt to changing customer demands Experience and Educational Requirement necessary to the job:
• Use of MS Office (Outlook, Excel, Word)
• H.

S Education, 2 years of college or equivalent in workplace Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Brook Park, OH. Pay and Benefits The pay range for this position is $15.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Brook Park,OH.

Application Deadline This position is anticipated to close on Apr 24, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.