Customer Service Representative

Customer Service Representative $20 - $25 hourly

Job Category:

Administrative Position Type:

Contract / Temporary to

Hire Work Model:

In Office Location:

Brookpark, Ohio Job ID:

161543

Benefits:

Medical Insurance, Dental Insurance, Vision Insurance Apply Now

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Refer a Friend Back to Search This role supports daily transportation operations by coordinating freight movement, scheduling deliveries, tracing loads and communicating with drivers and customers to ensure on-time performance and issue resolution. The ideal candidate is detail-oriented, organized and comfortable making real-time decisions in a fast-paced logistics environment.

Key Responsibilities:

Coordinate and assign loads to ensure on-time pick-up and delivery Enter and update customer orders in the system with accuracy Trace and monitor shipments to prevent delays Communicate with drivers regarding dispatch instructions and issues Serve as the main point of contact for customers regarding delays, accessorials and scheduling Prepare tracking and performance reports Monitor equipment usage and coordinate repairs as needed Collaborate with internal teams (Dispatch, Revenue, Operations) to resolve issues and maintain customer satisfaction

Qualifications:

Intermodal transportation or import/export experience preferred Associate's degree or equivalent experience Strong communication skills (written and verbal) Proficient with computer systems and data entry Ability to multi-task and work independently Comfortable in a fast-paced environment with flexible hours as needed

Key Details:

Location:

Onsite -

Brook Park, OH Compensation:

$21-$25 per hour

Benefits:

LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/ #LNCS LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here All assignments are at-will and their duration is subject to change.

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