Parts Associate Iron Nation Harley-Davidson is a full-service Harley-Davidson dealership looking for a knowledgeable and passionate individual to help grow our company through effective and customer-focused service in the Parts Department. This position is vital to the success of our dealership. Proactively greet and engage customers in our store Sells products and/or services to repair the problem and meet the customer's needs Assist in keeping parts department clean and orderly Coordinate with Parts Manager in merchandising displays Controls showroom inventory to ensure maximum sales and customer satisfaction Interface with Service Technicians and ensure their Parts and Accessories needs are being met Supply cost of parts information on repair orders Notify service personnel and customer when special parts or back-ordered parts are received Assist staff when needed Requirements Positive attitude, full time availability, & unique personality The ideal candidate must have a strong desire to succeed. Prior experience working with customers and providing an exceptional experience Handle customer complaints reasonably, showing empathy and a positive attitude Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase Become familiar and efficient with all phases of the computer system required for P&A management Excellent communication and collaboration skills as this position interacts regularly with all other departments within the organization Qualities seeking Extremely detail-oriented Consistent follow-through Persistent drive Flexible mindset Strong communicator

Benefits:

Health Insurance, 401k and other benefit options

Paid Vacation Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person