A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.
Parts Specialist Express Employment Professionals - 3.8 Lincoln, RI Job Details Full-time $25 an hour 1 day ago Benefits Paid training Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Customer follow-ups Parts administration Customer returns handling Phone communication Packing SAP Customer order taking Retail shipping operations Order shipping Task prioritization Order tracking Productivity software Order inquiry handling Phone call management Communication skills Entry level
Full Job Description Parts Specialist Pay:
$25/hr
Position Type:
Full-Time Schedule:
Monday - Friday 8 AM to 4:30 PM and one evening per week until 6:00 PM Position Overview We are seeking a detail-oriented and dependable Parts Specialist to manage incoming parts requests, orders, repairs, returns, and shipments. This position requires strong communication and follow-up skills, as well as the ability to work independently and prioritize tasks in a fast-paced environment. The Parts Specialist will communicate with customers and corporate headquarters, process parts orders, coordinate repairs and returns, and ensure parts are accurately picked, packed, documented, and shipped. The role also includes weekday and weekend on-call support for emergency parts needs, as well as one evening per week of after-hours support. What You'll Do As a Parts Specialist, you'll be responsible for: Process incoming parts and retrofit offers/orders via email and phone Coordinate repairs and returns for parts, ensuring proper documentation and follow-up Monitor and follow up on outstanding offers and orders to ensure timely fulfillment Communicate with customers and corporate headquarters to clarify and complete all parts-related requests Provide weekday and weekend on-call support for emergency parts needs, including responding to calls and coming into the office if required Work one evening per week until 6:00 PM to support after-hours parts service requests Accurately pick, pack, and arrange shipment of parts using UPS, FedEx, or other delivery services when providing on-call support Maintain records and ensure an efficient workflow in parts processing What We're Looking For Strong attention to detail Excellent follow-up and communication skills Ability to multitask and prioritize in a fast-paced environment Team-oriented, yet capable of working independently Flexible and dependable, especially during on-call and emergency situations SAP experience is a plus, but not required Microsoft Office 365 knowledge is a plus, but not required What We Offer We offer competitive pay along with: Paid training Paid time off Company-paid long-term disability and life insurance 401(k) with company match Medical, dental, and vision coverage Voluntary life insurance Critical illness, accident, and hospital indemnity insurance Flexible work schedules Tuition reimbursement Supportive, family-oriented work environment How to
Apply:
Interested candidates may apply through one of the following channels:
Online:
Submit your application at ExpressPros.com/warwickri
Phone:
Call our office at 401-739-8460 to schedule an interview
