A Parts Sales Representative provides specialized assistance with parts for specific equipment or machinery. Assists customers with locating and buying parts needed to keep equipment or machines running properly.
Parts Sales Representative Req #2559 1002 Bankton Cir, Hanahan, SC 29410, USA Apply Share Job Description Posted Monday, August 17, 2026 at 12:00 AM | Expires Monday, September 28, 2026 at 11:59 PM
PRIMARY FUNCTION
This position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service. Serves as a source of information and sound advice on Hyster-Yale and other allied parts.
ESSENTIAL DUTIES
Interpersonal Receives orders by telephone, mail and in person from walk-in customers Initiates calls to customers to solicit orders and verify marketing information. Promotes aggressive and suggestive selling by means of product knowledge, personal selling skills, over-the-counter contact, telemarketing and direct mail. Actively seeks additional sales opportunities Understands and promotes the Parts Exchange System. Promotes additional sales and service sales aggressively Ensures any customer "call-back" requests are completed to the customer's satisfaction Administrative Processes customer orders the same day received, making certain that all documents necessary to the transaction are completed in an accurate manner. Prepares sales orders, specifying the terms of sale and delivery. Complies with established company credit policies, including Cash on Delivery poliices. Assists the Credit Department in the resolution of errors or problems with customer accounts. Handles customer credits accurately and in accordance with Company policy, making sure that all pertinent information is included Records lost sales opportunities
UNIQUE DEPT. DUTIES
Makes full use of the variety of information available, including the Hyster-Yale Microfiche files, SIS, numerical Parts Record and other reference media. Makes certain that all the Microfiche and other references are kept up to date Follows back-orders closely to ensure prompt delivery upon receipt. Notifies customer upon receipt of back-ordered items. Works directly with Hyster-Yale order analyst to expedite back-ordered parts. Assists Sales Department in ordering parts and attachments for new machines. Reports machinery sales leads and competitive machine activities to the Sales Department
MINIMUM REQUIRMENTS
Education:
High school graduate with two years related work experience, including six months of sales and /or mechanical experience.
Work Experience:
see above
Physical:
Must be able to sit for extended periods of time.
Other:
Must be "keyboard" literate to adequately utilize the mainframe system This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Details Job Family Representative Pay Type Hourly Education Level High School Job Start Date Monday, September 14, 2026 Scan this QR code and apply! Download 1002 Bankton Cir, Hanahan, SC 29410, USA
