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Billion Automotive

Full-Time Parts Counter (Sioux Falls, SD)

Career Insights for Parts Sales Representative

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What they do

A Parts Sales Representative provides specialized assistance with parts for specific equipment or machinery. Assists customers with locating and buying parts needed to keep equipment or machines running properly.

$41,979 / year median in South Dakota

-1% projected decline

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Job Description

Full-Time Parts Counter (Sioux Falls, SD) Sioux Falls
  • Sioux Falls, SD 57106 Apply Overview Position Type Full Time Category Automotive Apply Description Billion Automotive is a family-owned business since 1935.
We have built our name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in Iowa, Minnesota & South Dakota! If this is a culture you are striving to be a part of, Billion Auto of Clinton is now hiring
PARTS COUNTER ASSOCIATE
!
QUALIFICATIONS
  • Valid driver's license & acceptable driving record required
  • Customer service experience required (DOES
NOT NEED TO BE AUTO PARTS SPECIFICALLY
)
  • Demonstrate a positive and helpful attitude while helping customers
  • Requires a working knowledge of automotive systems, replacement parts sales, and needs of repair professionals
  • Ability to work independently and as a team in a fast-paced environment
ABOUT YOUR ROLE
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Replenishes assigned inventory daily.
  • Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
  • Sets up orders for daily shipment, delivery or pick-up.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Other tasks as assigned.
Qualifications
WHY BILLION?
Take advantage of Billion's competitive and comprehensive benefit package! We offer health, dental, vision, disability, life, accident & cancer insurance for all full-time employees.
Additional Benefits Include:
  • 401K (with company match)
  • HSA & FSA
  • PTO•Employee Assistance Program•Paid Holidays•Employee pricing on vehicle purchases and service•Opportunities for advancement•we believe in promoting from within!
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