Parts & Service Professional Job Description The Parts & Service Professional will float between a service writer and a parts professional. This position pays hourly plus commission for parts sold and ROs closed.

Qualifications:

Parts & Service Professional Responsibilities/What you'll do: Developing strong customer relationships through the successful management of products and service delivery. Maintaining computerized customer profile information. Developing cost estimates, logging needed parts, and the time needed for repairs, and scheduling the most appropriate service technician. Conveying all necessary information regarding costs, parts, work, and technicians to the customers and management. Meeting with customers to discuss their requirements and relaying those requirements to the Service Technicians. Contacting customers in the case of additional work to relay the details and extra costs. Entering the details of repair jobs on the company's network and preparing repair instructions and lists of needed replacement parts to the Service Technicians. Checking warranties and insurance. Releasing repaired equipment to the customers and explaining the work done and costs accrued. Assists customers in selecting and purchasing parts. Places special orders for parts. Provides pricing and product information to customers. Dispenses parts to the service department and body shop. Orders out-of-stock parts requested by customers. Assists in taking inventory. Parts & Service Professional Requirements/What we are looking for: Work experience and product knowledge will be advantageous. Sales experience a plus. Computer literacy Excellent communication and customer service skills. Strong record-keeping skills. The ability to understand and relate technical issues to the service team from customers' non-technical descriptions.

Job Type:

Full-time Pay:

$42,000.00 - $51,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Can you work Tuesday through Saturday? Do you have any dealership experience? Write in all that apply. Powersports, auto, marine, RV, other-please explain.

Experience:

sales: 1 year (Preferred) selling parts: 1 year (Preferred) service writing: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person