A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
L0169 Lithia Chrysler Dodge Jeep Ram of Corpus Christi Corpus Christi CDJR Now Hiring - Full-Time Parts Advisor! What You'll Do Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards. Communicate with customers and vendors by phone, in-person or email. Assist customers by answering questions, checking stock availability, and taking parts orders. Maintain clean and organized appearance of counter, work area and stockroom. Work with Service Team to coordinate parts for vehicle repair and service. Order parts from suppliers based on service department and customer requests. Create accurate invoices in ADP. Receive, unpack and store parts in appropriate storage areas so they are available when needed. Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost and total billing for charges against proper records. What You'll Bring Previous parts advisor experience, a bonus Understand basic automotive components and systems Automotive dealership service experience is a plus Any automotive certifications are a plus Strong attention to detail Sense of urgency Excellent communication Mathematics - calculations of inventory, payments and invoices. Knowledge of automotive parts Acceptable driving record and a valid driver's license in your state of residence Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com . About Us At Lithia & Driveway (
NYSE:
LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
