Outside Sales, Parts & Service

Outside Sales, Parts & Service Pasadena, TX Job Details Permanent | Full-time 1 day ago Benefits Paid holidays Health insurance 401(k) matching Qualifications Managing customer accounts Customer communication Sales revenue Forecasting Customer relationship building Market analysis Territory sales Sales analysis Identifying new business opportunities Mid-level Client relationship development 3 years Sales data analysis Driver's License Driving Territory management Prospecting Product demos Sales strategy Business Administration CRM system proficiency Business Account management Communication skills Client interaction via phone calls Sales growth target achievement Full Job Description Outside Sales, Parts & Service This position is responsible for driving and supporting parts and service sales growth and providing exceptional customer support within the territory. Typical activities will include calling/visiting customers, prospecting new customers and developing strong relationships, preparing estimates, providing product demonstrations and acting as a solutions-provider to customers.

BUSINESS UNIT

Joe Johnson Equipment LLC, operating as Kinloch Equipment

EMPLOYMENT TYPE

1 Vacancy - New Role Permanent/Full-Time Field Based

TOTAL REWARDS OVERVIEW

Competitive Base Salary + Quarterly Bonus Opportunity Premium Health Insurance Benefits Paid Vacation and Paid Personal Days 10 Company Paid Holidays 401(k) Employer matching

ABOUT YOU

Must have excellent communication skills Strong sales acumen and customer service skills Strong understanding of sales processes Self-motivated, results orientated and motivated to exceed targets Ability to plan and execute assignments with general guidelines and work independently

POSITION REQUIREMENTS/QUALIFICATIONS

Education/Certification:

Post-Secondary Diploma in Business Administration or a related program OR equivalent professional experience Valid driver's license with a clean driver's record Must be able to pass a pre-employment background check

Experience:

3+ years' experience in a Customer Service Representative/Sales role or a related position Experience using Customer Relationship Management (CRM) software Experience analyzing sales data and forecasting future sales Experience developing sales strategies Previous exposure to heavy equipment or related industry

POSITION RESPONSIBILITIES

Service existing accounts and ensure effective and continuous customer communication/ interaction Prospect and assess territory for potential new customers Promote and sell represented product lines throughout the territory Prepare quotations for customers, follow up on sales and process orders Acquire and update customer information to ensure up to date customer database Establish and execute on a weekly customer visit plan Conduct regular visits to customers' job site/ field to inspect machines/ fleets and leverage parts sales opportunities by offering reliable solutions to customers' requirement Promote promotional products and campaigns Determine customer needs through communicating available service or products, listen to customer concerns, and develop a service solution to best serve the customer Remain knowledgeable of company's products, market and industry trends, competitors, and leading customer strategies Analyze current sales, determine additional areas for potential sales, develop strategies to acquire those sales Produce territory analysis reports on applicable market Log all calls in CRM and communications with customers to allow for seamless customer support Develop and present parts and service packages to customers Proactively seek opportunities for new sales growth Increase year over year part sales growth, parts gross margin and diversification in product and customer base Collaborate with Sales and Service departments to ensure effective and seamless customer support within the territory for overall JJE solutions Complete additional tasks as assigned

OTHER DETAILS

Work Environment:

Office environment Warehouses, factories, construction site environments

Travel Expectations :

90% Travel within assigned territory Travelling between JJE branch and clients, visiting warehouses, factories and worksites Our Core People Values Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition _____________________________________________________________________________________ If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted. If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation. ______________________________________________________________________________