Service Coordinator

We are looking for a detail-oriented Service Coordinator to support operations in Danville, Indiana. This position focuses on maintaining accurate stock records, coordinating inventory-related activities, and helping ensure materials are available to support daily workflow. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment where scheduling and accuracy are essential.

Responsibilities:

Serve as a first point of contact for customers regarding parts inquiries and service needs, in person and by phoneSchedule service appointments and coordinate workflow with service techniciansCommunicate service updates, estimated completion times, and parts availability to customersAssist with warranty claims and service documentation as neededReceive, process, and track parts orders for service repairs and customer purchasesMaintain accurate parts inventory records and assist with cycle countsPull, stage, and distribute parts to service technicians in a timely mannerCoordinate returns, cores, and backorders with vendors and suppliersCreate and process work orders, invoices, and purchase ordersEnsure service and parts records are accurate and properly filedSupport the Service Manager and Parts Manager with reporting and daily operationsMaintain a clean, organized parts and service counter area