Automotive Parts Counter Pro Confidential Madison, WI Job Details Full-time $17 - $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications ASE Certification Retail customer service procedures Sourcing Interpersonal skills High school diploma or GED Driver's License Experience working in the automotive repair industry Customer engagement Automotive parts sales Mentoring Performing background checks Retail store product knowledge Full Job Description A reputable and growing chain of auto parts stores is currently looking for applicants for full-time automotive parts counter pro positions in the Madison, WI area. Applicants must possess good verbal communication skills, salesmanship, high levels of customer service, team player attitude and have knowledge of auto parts. The position includes taking orders ordered in via phone and helping retail customers in store find parts. Automotive knowledge and customer service experience are a plus. This position also includes but not limited to:

• Work with the Manager to better communications / service.
• Use electronic and paper catalogs to source automotive parts for customers.
• Answer phones according to company procedures
• Look up parts accurate and offer customers all options.
• Always tell the customer what you can do for them
• Always ask for add-on sales
• Process returns promptly, accurately and hassle free.
• Customer service follow-up
• Help train less experienced team members.
• Participate in inventories and periodic cycle counts
• Handle yourself as a professional, set an example

Job Requirements:

Previous 2 years experience in automotive field. Customer focused with strong communication skills. Valid Driver's License Acceptable driving record Pass Background Check & Drug Screen Able to lift up to 50 pounds

Job Type:

Full-time Pay:

$17.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Automotive parts: 2 years (Required)

License/Certification:

ASE Certification (Preferred) Driver's License (Required)

Work Location:

In person