Verizon Brand Ambassador Confidential Everett, MA Job Details Full-time $52,000 - $62,000 a year 17 hours ago Benefits Paid training Opportunities for advancement Qualifications Customer communication Full Job Description Help People Stay Connected While Building a Career You'll Be Proud Of Every conversation has the potential to make someone's day easier. Our Verizon FiOS campaign is built around creating meaningful customer experiences—not simply making sales. As a Verizon Brand Ambassador, you'll represent one of the nation's leading telecommunications brands, helping customers discover internet and connectivity solutions that fit their homes and lifestyles. This is an ideal opportunity for individuals who enjoy meeting new people, learning new skills, and working toward measurable goals. We provide comprehensive training, one-on-one training, and a supportive team environment where performance and dedication create real opportunities for advancement. Core Responsibilities of a Verizon Brand Ambassador Represent Verizon FiOS with professionalism while creating positive first impressions during every customer interaction. Build genuine relationships by learning about each customer's household needs and recommending internet and communication solutions that best fit their lifestyle. Educate customers on available products, promotions, and service features in a clear, engaging, and easy-to-understand manner. Guide customers through the enrollment process by ensuring paperwork, account information, and service selections are completed accurately. Follow up with customers when appropriate to answer additional questions and reinforce a high-quality customer experience. Work collaboratively with teammates and leadership to achieve daily objectives while contributing to an energetic and supportive workplace. Continuously strengthen your product knowledge, communication techniques, and customer engagement skills through ongoing coaching and professional development. What Makes You Successful Verizon Brand Ambassador You enjoy connecting with people from diverse backgrounds. You're motivated by goals and personal achievement. You communicate clearly and confidently. You thrive in a fast-paced, team-oriented environment. Previous customer service, retail, hospitality, or sales experience is beneficial but not required. What You'll Gain Comprehensive paid training and ongoing mentorship. Performance-based bonuses and advancement opportunities. Leadership development designed to help you grow in your role. A collaborative, energetic team culture. Hands-on experience with a nationally recognized brand. If you're ready to build valuable professional skills while representing a trusted brand, we'd love to hear from you. Apply today!

Pay:

$52,000.00 - $62,000.00 per year

Work Location:

In person