J OB TITLE

Closing Agent / Business Development

J OB SUMMARY

The Closing Agent/Business Development Representative works to increase the name recognition, perceived value, and volume of purchase and mortgage closings for Foundation Title & Escrow Series, LLC in assigned territory. In addition, he or she will support the organization's goals to: (1) increase our capture rate in the existing office locations, (2) open additional office locations (3) expand our existing business and (4) expand our operations to other states.

DUTIES & RESPONSIBILITIES

Establish new accounts/clientele for Foundation Title and Escrow Series, LLC Develop relationships to help grow Foundation Title and Escrow Series, LLC's current client base Assist in maintaining existing accounts as directed by management Submit prospecting/sales report to management on a weekly basis Exhibit excellent customer service by timely and professionally responding to client and potential client requests Cross-train and work to develop strong title and escrow knowledge Oversee and manage title and escrow files to ensure team members are meeting critical closing deadlines. Provide processing support (preparing CDs, ALTA Settlement Statements, Picky Docs, etc.) as needed. Conduct closings in a professional manner and appearance Provide post-closing support to escrow officers (scan/warehouse loan packages, distribute and courier realtor, seller and other closing-related funds/documents, etc.) Attend business appropriate networking events (e.g., local Association of Realtor events.) Coordinate/Conduct Realtor Lunch and Learns, and other educational and marketing events Attend and present Industry-related materials/information at Realtor Weekly Sales and other meetings. Coordinate with President of Operations (Tennessee) on Special Events/Activities/Social Media Campaigns, etc. Other duties as assigned

EXPE RIENCE

At least 2 years' experience and/or training

E DUCATION

High school diploma required, secondary degree preferred Equivalent combination or education and experience

S KI LL S

Adaptable:

displays the capability to adapt to new, different, or changing requirements Attentive to details Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking: uses logical thought processes to analyze and draw conclusions Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable: displays responsible behaviors at work

Initiative:

demonstrates a willingness to work and seeks out new work challenges

Integrity:

treats others with honesty, fairness, and respect Willing to learn and grow in title and escrow knowledge.

Planning and organizing:

plans and prioritizes work to manage time effectively and accomplishes assigned tasks Problem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions

Professional:

maintains a professional demeanor at work

Reading:

understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations

Respectful:

works effectively with those who have diverse backgrounds Team player: demonstrates the ability to work effectively with others

Technology:

uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers Telephone skills, including a pleasant phone voice and etiquette Verbal communication: maintains open lines of communication with others

Writing:

uses standard English to clearly communicate thoughts, ideas, and information in written form

E SS E N T I AL JOB FUNCTIONS

(including physical requirements)  This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping