Why join our team? SAN MAR Properties INC. is a local professional property management company that has been in business for 40 years. We are looking for a extraordinary, customer service focused individual to join the SAN MAR Properties team as a Full Time leasing agent in Porterville, CA. This position would work weekdays for a total of 40 hours per week. What you will be doing in a nutshell: You will work with prospective residents from initial contact, through the application and move-in process. Primary contact for customer service needs for the community. Must be a strong communicator, have a professional presentation, be a team player, be flexible and adaptable, be able to multi-task and have strong follow up and organizational skills. Yardi experience preferred.

DUTIES AND FUNCTIONS

• Understand and enforce SAN MAR Properties, Inc. policies and procedures; the community's rules and regulations and the terms of the lease and other addenda to the lease
• Comply with the state Fair Housing (Residential Landlord & Tenant Act) and all other governmental laws and regulations Support and comply with company policies and procedures Good customer service
• Assist manager in daily rent collection and ensure deposits, recording of rent and reports are completed in a timely manner Prepare and process paperwork for applicants according to the established resident selection criteria Prepare, process rental applications, lease packets, renewals and related forms Conduct follow up calls and traffic documentation on all prospects Complete all necessary paperwork for re-certifications and/or lease renewals Follow through on 3rd party verifications for recertification (if tax credit property) Maintain property files, records and reports Maintain move-in packets and have paperwork ready for final signatures Maintain PG&E log for occupied and vacant units Assist in doing move-in inspection with residents and completion of move-out inspection and final closing statement To have a comprehensive working knowledge of all lease-related documents and be able to accurately complete the documents in a timely manner Good organizational skills Follow through with all requests from Resident Manager Perform all other duties as assigned Proficient sales skills Handle telephone calls and office visits from prospective residents and maintain occupancy goals Lease apartments at the highest effective rent level possible while maintaining a strong customer service/satisfaction philosophy Greet prospective residents with a smile, professionalism and pleasing personality.

Have prospective resident fill out a Guest Card and take it with you so you can refer to the information during your tour Accompany prospects to model apartments and discuss size and layout of rooms, available facilities, such as swimming pool, recreation rooms, location of nearby shopping, services available and terms of lease Use knowledge of property and community to overcome prospect's objections Always close by asking prospect to fill out an application and placing an application fee and deposit to hold their favorite floor plan Prepare the competitive market survey report as needed to be aware of competitive community rent levels and amenities Establish contact with businesses in the area to procure coupons or special notices suitable for our residents as a move-in package - "get acquainted" gift Establish "Corporate" contacts to promote your apartment community Obtain an acceptable closing ratio Qualify, demonstrate and lease apartments in accordance with Fair Housing guidelines Responsible for checking vacant units for show-ready status at the beginning of the workday Inspect apartments prior to move-in to ensure market-ready status Maintain neatness of office and surrounding area Assist in lease renewal program to maximize resident retention Respond to all resident requests promptly and courteously; help resolve resident issues Assist resident by scheduling maintenance calls Strong customer service/satisfaction philosophy Plan and execute resident events

Desired Skills:

Professionalism Customer Service Telephone Etiquette Must be highly organized Be dependable and punctual Able to multi-task Familiarity with all Microsoft programs Experience in property management industry or office management a plus.

Requirements for all positions:

Valid Driver's License Reliable transportation Proof of Vehicle Insurance Background checks including criminal, DMV and credit will be run on qualified candidates. We will also verify past employment.

Job Type:

Full-time Pay:

$17.50 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person