A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.
Management Corporation - 3.1 Ventura, CA Job Details Full-time $21 - $22 an hour 18 hours ago Qualifications Computer operation Customer communication Computer literacy Driver's License Driving Customer relationship management Computer skills Full Job Description Join our Brand-New, luxury community in the heart of Ventura County! As a Leasing Associate , you will play a crucial role at GHP. You will be the "face" of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.
REPORTS TO
Community Manager/Leasing Manager
HOW YOU WILL CONTRIBUTE
Customer Service:
Create a sense of community and an outstanding living experience for new residents Assists with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable. Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.
Sales and Marketing:
Creates excitement through creative campaigns, continuous outreach, and social media Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio Develops and maintains an on-going resident retention program through
Reputation Management and Marketing Activities Core Competencies and Professional Requirements:
Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment. Personable, positive, team-oriented mindset. Ability to multitask, work independently, manage competing requests and priorities. High school diploma or equivalent experience. 1-3 years' practical experience in sales or customer relations. Knowledge of Fair Housing preferred. Previous experience with Mystery Shopping program. General computer skills required. Valid Drivers License and current car insurance on file will be required at some properties where driving is a necessary job function and alternative transportation isn't feasible.
Physical Requirements:
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community. Constantly positions self to bend, stoop, reach, lift. Occasionally lift/move/carry up to 25lbs with/without assistance. Frequently lift/move/carry 5lbs Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors Ability to remain in a stationary position for extended periods of time. Ability to observe details at close range (within a few feet of the observer). Constantly operates computer, 10-key and other office productivity machinery. Constantly works in low to moderate noise levels. Constantly works in outdoor weather conditions.
Cognitive Or Mental Requirements:
Reading Writing Ability to communicate clearly; Ability to deal with complex issues; and Attention to detail.
Eligibility Requirements:
Must have unrestricted work authorization to work in the United States; and Must be willing to submit to a background investigation.
