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Leasing Professional
Career Insights for Leasing Consultant
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Based on Maryland data
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What they do
A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.
$29,215 / year median in Maryland
+14% projected growth
Job Description
We are seeking a high-energy, results-driven Leasing Professional to maximize occupancy and enhance the resident experience. In this dynamic role, you will drive prospect traffic, convert leads into leases, build community partnerships through creative outreach, and deliver exceptional customer service to residents and future residents alike.
WHAT WE ARE LOOKING FOR
Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.
WHAT WE EXPECT FROM YOU
Encourage and build positive relationships with all team members, customers, and vendors
Manage the leasing process from first point of contact to move-in
Execute follow-up plan for future residents who do not rent on first visit
Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
Complete all leasing paperwork and processes per internal quality control processes
Inspect apartments and the community to ensure product quality
Conduct new resident move-in orientations
Conduct outreach marketing
Contribute to community/company engagement efforts
Perform other duties as assigned by manager or supervisor
JOB KNOWLEDGE & SKILLS
Sales aptitude with attention to detail
Flexibility in a fast-paced environment
Excellent written and verbal communication skills
Strong organizational capabilities
Competence with Microsoft Word and Excel
Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
Ability to demonstrate behaviors which cultivate a positive professional culture High school diploma or GED
Experience in leasing, sales, customer service, retail, or hospitality
Experience with Yardi products a plus