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Southern Management Companies

Leasing Professional

Career Insights for Leasing Consultant

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What they do

A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.

$29,215 / year median in Maryland

+14% projected growth

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Job Description

We are seeking a high-energy, results-driven Leasing Professional to maximize occupancy and enhance the resident experience. In this dynamic role, you will drive prospect traffic, convert leads into leases, build community partnerships through creative outreach, and deliver exceptional customer service to residents and future residents alike.

WHAT WE ARE LOOKING FOR

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU

Encourage and build positive relationships with all team members, customers, and vendors

Manage the leasing process from first point of contact to move-in

Execute follow-up plan for future residents who do not rent on first visit

Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals

Complete all leasing paperwork and processes per internal quality control processes

Inspect apartments and the community to ensure product quality

Conduct new resident move-in orientations

Conduct outreach marketing

Contribute to community/company engagement efforts

Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS

Sales aptitude with attention to detail

Flexibility in a fast-paced environment

Excellent written and verbal communication skills

Strong organizational capabilities

Competence with Microsoft Word and Excel

Proficiency utilizing the internet for marketing, advertising, and sales-related purposes

Ability to demonstrate behaviors which cultivate a positive professional culture High school diploma or GED

Experience in leasing, sales, customer service, retail, or hospitality

Experience with Yardi products a plus