Floating Leasing Consultants needed for ~ Fayetteville, NC Supporting 3 Communities
Job
Brazos Residential Management
Fayetteville, NC (In Person)
$41,600 Salary, Full-Time
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Job Description
Summary As our Floating Leasing Consultant, your priority and superpower is people! You are the initial ambassador between our residents - prospective and current, members of your team, and the public. As the 'face of your property or properties' and the initial point of contact for all you encounter, you will be serving residents, prospects, vendors, and all other visitors to the community you are assisting at. You are responsible for providing exceptional service as you will be coordinating and assisting at our community's marketing, leasing, and renewal strategies which will lead to new residents, providing resident satisfaction through the term of the lease, and securing renewals. Responsibilities
- Lease apartments!
- Be knowledgeable of the community floor plans, amenities, community, and that of comparable communities when you're at one of our BRM Properties.
- Convert leads into tours by following up with all prospects and providing helpful and compelling information about the property, units, amenities, and neighborhood.
- Follow up with all leads and prospects that did not lease. Call them! Document, review, and follow up of daily traffic, phone calls, emails and property visits.
- Seek out new residents with creative and 'kick-butt' social and outreach marketing techniques. Visit locators and local businesses to promote your property.
- Respond timely to all calls, emails, and site visits.
- Oversee and ensure the accurate and timely completion of application paperwork and that of lease paperwork.
- Ensure apartments are move-in ready by inspecting and adding last minute touches when appropriate.
- Manage lease renewal process.
- Entry of information into internal resident and property databases.
- Work with current residents to resolve concerns and submit service requests.
- Provide exceptional service - always!
- Plan, facilitate and participate in resident functions and activities.
- Perform various administrative duties.
- Other duties as assigned.
Qualifications:
- Must be eligible to work in the U.S.
- Must have a valid Driver's License.
- Must have dependable transportation to and from work. Willing to travel to any one of our NC Communities. You'll also be eligible for mileage reimbursements at the current IRS rate.
- Ability to work weekends.
- Ability to work days, weekends, and evening hours as needed.
- You've got a great attitude, are a go-getter, and love to sell! Have a strong work ethic with reliability and dependability.
- Maintain a friendly and customer service-oriented approach to visitors, residents, and your team.
- You are proficient in writing, speaking, and communicating in-person, on the phone, virtually, and through text and email.
- 6 Months Multifamily industry experience a plus or related customer experience in the service industry.
- Bi-lingual is a plus, but not required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- You can lease!
- You've got skills! In communication and customer experience.
- Basic computer skills in a Microsoft and Windows environment.
- Always be professional and courteous.
- Be well organized and able to meet deadlines.
- Follow all company policies and procedures.
- Be a team player!
- Must have proof of current liability insurance for the vehicle using as transportation.
EOE / M / F / D / V / SO.
Brazos participates in E Verify, a web-based system that enables enrolled employers to confirm the employment eligibility of their employees in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to applicable state law.Job Type:
Full-time Pay:
$18.00 - $22.00 per hourBenefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Referral program Vision insuranceWork Location:
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