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Emlin Group

Leasing Consultant

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What they do

A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.

$31,032 / year median in New Jersey

+15% projected growth

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Job Description

This position offers competitive compensation with base pay plus leasing commissions , a supportive team environment, and strong potential for career advancement within a dynamic organization. If you have experience as a Leasing Consultant, Leasing Specialist, or Assistant Property Manager and are motivated by achieving results while creating exceptional resident experiences, we invite you to apply for confidential consideration. Position Summary As a Leasing Consultant, you will be responsible for generating traffic, converting prospects into residents, supporting resident satisfaction, and helping achieve the community's leasing goals. You will serve as a brand ambassador for the community, delivering a luxury-level customer experience from the first inquiry through move-in and beyond. Responsibilities Greet and assist prospective residents with professionalism, enthusiasm, and a customer-first mindset Conduct engaging apartment tours, showcasing community features, amenities, and lifestyle benefits Convert prospects into applicants and manage the leasing process from initial inquiry through move-in Handle walk-in, phone, and online inquiries with prompt follow-up and exceptional customer service Process rental applications, lease documentation, renewals, and resident correspondence Maintain accurate prospect and resident records while managing follow-up activities Assist with market surveys, traffic reporting, and monitoring local market trends Support marketing initiatives, including local outreach, resident referrals, social media engagement, email campaigns, and community partnerships Assist with planning and attending resident events that promote engagement and resident satisfaction Deliver a luxury customer experience while maintaining the highest standards of professionalism Complete pre-move-in inspections and apartment walkthroughs to ensure homes meet community standards Foster ongoing resident relationships to encourage satisfaction, lease renewals, and positive referrals Qualifications High School Diploma or equivalent required 1+ year of residential property management or leasing experience preferred Experience working with Class A/luxury apartment communities strongly preferred Exceptional customer service skills with a professional and positive attitude Strong sales, closing, and relationship-building skills Excellent verbal and written communication abilities Strong organizational skills with the ability to prioritize and manage multiple tasks Experience with property management software preferred (RealPage, OneSite, KNOCK, or similar platforms) Proficiency with Microsoft Word, Excel, and Outlook required Must have a valid driver's license and reliable transportation Ability to work Sundays is required What We Offer Competitive base compensation plus leasing commissions Medical benefits available Professional development and career growth opportunities Supportive and collaborative team environment Opportunity to be part of the successful lease-up and growth of a luxury community A culture focused on delivering an exceptional resident experience Why Consider This Opportunity? This is more than a leasing position—it's a chance to become part of an exciting luxury community and play a key role in its success. We are looking for a self-starter who takes pride in creating outstanding experiences, enjoys connecting with people, and thrives in a fast-paced environment where performance is rewarded.
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