Post Closer (Remote)

Summary Description:

Under the direction of the COO, the Post Closer is responsible for working with investors to clear deficiencies on closed loans, resulting in the loan being purchased. Are you the person who is professional and provides excellent customer service; that strives for attention to detail, accuracy and organization is key, we want to hear from you!

Duties:

The essential functions of this position include, but are not limited to the following: Gathers and reviews pre-purchase conditions requested by the investor. Responds to investor's requests for documentation. Challenges conditions that are not applicable to affect the purchase of the loan. Establishes and maintains good working relations with the investors. Works with loan originators, processors, underwriters, and closers to resolve deficiencies and expedite loan purchases with investors. Manages loan pipeline to clear files from warehouse lines in a timely manner. Maintains current knowledge of agency, investor, and underwriting requirements. Provides clear, effective communications to team members. Assists with training post-closing staff in the department. Performs additional duties as assigned by management of The Mortgage Firm.

Qualifications:

Excellent and effective written and verbal communication skills Proficient in Encompass and Microsoft Outlook Minimum of high school diploma required. Highly detailed and organized with ability to multi-task. Professional image. Knowledge of FHA, VA, USDA, FNMA, FHLMC, and investor guidelines. Minimum 2 years recent mortgage loan processing or loan closing experience required.

Physical Demands/Work Environment:

Position may require extended periods of sedentary activity Position requires use of traditional office equipment such as a computer, laptop, tablet, cell phone, and copy/fax machine Please be advised that this job description may not be a complete comprehensive list of all responsibilities required for this position and they may change at any time during the course of employment with or without notice. The Mortgage Firm, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.