Leasing Agent The Clusters Midland, TX Job Details Full-time $19•$20 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Paid sick time Qualifications Customer service Driver's License Full Job Description Leasing Agent•Join Our Team We are seeking an experienced, motivated, and detail-oriented Leasing Agent to join our growing team. As a busy and evolving apartment community, we are looking for someone who is passionate about customer service, enjoys building relationships, and takes pride in creating an exceptional experience for both prospective and current residents. The ideal candidate is friendly, patient, organized, and thrives in a fast-paced environment. While previous leasing experience is preferred, we are looking for someone with a positive attitude, strong communication skills, and a willingness to learn and grow within our company. Bilingual proficiency in English and Spanish is preferred, but not required. At The Clusters, we believe that patience, professionalism, and positive energy are the foundation of outstanding customer service. We are looking for someone who shares those values and wants to help create a community our residents are proud to call home. Responsibilities As a Leasing Agent, you will be an essential part of the daily operations of our community. Responsibilities include, but are not limited to: Greeting every resident and prospect with warmth, professionalism, and kindness. Providing exceptional customer service while building positive relationships with residents and prospects. Conducting apartment tours and assisting prospective residents in finding the perfect home. Managing the leasing process from application through lease execution. Processing rental applications accurately and efficiently. Maintaining resident files and lease documentation. Answering incoming phone calls with excellent phone etiquette. Responding promptly and professionally to resident, prospect, and manager emails. Opening and closing the leasing office each day. Conducting move-in inspections and ensuring apartment readiness. Performing daily property walks to maintain community standards. Delivering resident notices. Following up with residents regarding work orders and community-related projects. Planning and coordinating resident appreciation events. Maintaining a clean, organized, and fully stocked leasing office. Monitoring office supply inventory and communicating ordering needs before supplies run low. Working closely with the Property Manager and Maintenance Team to ensure an exceptional resident experience. Completing additional duties as assigned to support the success of the community. Qualifications The ideal candidate will possess: Previous customer service experience (required) Previous apartment leasing or property management experience (preferred) Excellent verbal and written communication skills Strong customer service and conflict resolution abilities Professional phone etiquette Attention to detail with accurate data entry and recordkeeping Strong organizational and time management skills Ability to prioritize and multitask in a fast-paced environment Ability to work independently and as part of a team Self-motivated with a positive, solution-oriented attitude Microsoft Word, Excel, and PowerPoint experience Experience with Entrata or other property management software (preferred) Ability to read, write, and understand English Bilingual English/Spanish (preferred but not required) Willingness to learn, adapt, and embrace company policies and culture Schedule Our office hours are: Monday•

Friday:

8:30 AM•5:30

PM Saturday:

10:00 AM•5:00 PM Saturday attendance is required. Employees receive Sundays off , along with one additional weekday off each week. While we strive to maintain a consistent schedule, occasional flexibility with the weekday off may be required to accommodate resident events or business needs. Likewise, we are committed to working with our employees to provide flexibility whenever possible with proper notice. Benefits We believe our employees are our greatest asset and are committed to providing the tools, resources, and support needed to succeed.

Benefits include:

Health insurance Vision insurance Company-paid dental insurance for employees Company-paid life insurance Optional additional life insurance coverage 20% employee rent discount Paid Time Off (PTO) Paid sick leave Here, we don't believe in expecting our employees to succeed without support. We provide the tools, guidance, and resources necessary for every team member to excel while maintaining high standards and accountability. Our goal is to create an environment where employees feel valued, empowered, and set up for long-term success. Why Work with us? We are more than an apartment community—we are building a place our residents are proud to call home and a workplace our employees are proud to be part of. We value teamwork, professionalism, accountability, and kindness. Every interaction matters, and every team member plays an important role in the success of our community. If you are energetic, dependable, detail-oriented, and passionate about providing outstanding customer service, we encourage you to apply. We look forward to meeting you! Disclaimer This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, qualifications, or benefits. Responsibilities and benefits may be modified as business needs evolve, and additional duties may be assigned by management.

Job Type:

Full-time Pay:

$19.00•$20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you available to work every Saturday? Can you pass a drug test and background check?

Experience:

Customer service: 1 year (Required)

Language:

English (Required) Spanish (Preferred)

License/Certification:

Driver's License (Required) Ability to

Commute:

Midland, TX 79707 (Required)

Work Location:

In person