Full Time Leasing Agent

Job Purpose:

The Property Manager / Leasing Agent is responsible for leasing residential properties, maintaining high occupancy levels, and managing the day-to-day operations of assigned properties. This position serves as the primary point of contact for prospective and current residents, ensuring excellent customer service, effective property management, and compliance with company policies and applicable regulations. The ideal candidate will have strong customer service skills and experience in leasing, sales, or marketing preferred. Success in this role requires the ability to effectively communicate property features, build relationships with prospective residents, and support marketing efforts to drive occupancy and retention.

Key Responsibilities:

Market available apartments and rental properties to prospective tenants. Respond to leasing inquiries and conduct property tours. Explain lease terms, rental rates, policies, and property amenities to prospective residents. Process rental applications, verify applicant information, and coordinate resident screenings. Prepare lease agreements, lease renewals, and move-in documentation. Maintain occupancy goals through proactive leasing and resident retention efforts. Serve as the primary contact for residents regarding questions, concerns, and service requests. Conduct regular property inspections to ensure properties are maintained in accordance with company standards. Coordinate maintenance requests and follow up to ensure timely completion. Monitor property conditions and report maintenance, safety, or compliance concerns. Collect rents and assist with delinquency management in accordance with company policies. Maintain accurate tenant, leasing, and property records. Coordinate move-in and move-out inspections and processes. Ensure compliance with Fair Housing regulations, landlord-tenant laws, and company policies. Develop and maintain positive relationships with residents, vendors, contractors, and property owners. Assist with budgeting, expense monitoring, and property performance reporting as assigned. Support overall property operations to maximize resident satisfaction and property value.

Required Education:

High school diploma or equivalent required

Required Skills and Abilities:

Knowledge of residential leasing, property management, and tenant relations practices. Strong sales and customer service skills with the ability to successfully lease available units. Understanding of Fair Housing laws, landlord-tenant regulations, and leasing compliance requirements. Excellent verbal, written, and interpersonal communication skills. Strong organizational and time-management abilities with attention to detail. Ability to manage multiple properties, residents, and leasing activities simultaneously. Proficiency in property management software, leasing platforms, and Microsoft Office applications. Ability to resolve resident concerns and handle conflict professionally and effectively. Strong problem-solving and decision-making skills. Ability to work independently while maintaining a high level of professionalism and accountability. Valid driver's license and reliable transportation required. Ability to conduct property inspections and travel between assigned properties as needed.