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Price Self Storage
Self Storage Specialist / Customer Service Representative (La Brea)
Career Insights for Rental Clerk
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Based on California data
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What they do
A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.
$41,648 / year median in California
+2% projected growth
Job Description
Welcome! Price Self Storage is an established company looking for hard working candidates to fill our Customer Service / Leasing Agent position. This position is perfect for candidates with: Retail, Hospitality, and Food Service experience. Customer service and sales experience is a plus, but we are willing to train the right individual. We are company that prides itself in promoting from within and have a track record of developing our Customer Service / Leasing Agents into: Property Managers, Trainers and Corporate Staff. Personal Attributes and Skills
- Possess an outgoing, energetic, and positive disposition
- Strong work ethic that seeks out extra job duties
- Sales skills and the ability to provide superior customer service
- Responsible, dependable, and timely in tasks and reporting
- Well organized and can multi-task throughout the day
- Can maintain composure and focus when addressing an adverse tenant situation
- Computer literate and the ability to learn new software as needed
- Takes pride in working for Price Self Storage and seeks to give customer's the best all around storage experience Job Responsibilities
- Welcome customers and make sure all the customer's needs are met, by attentively listening and giving superb customer service
- Thoroughly explain our features and benefits and recommend the perfect storage unit
- Work with other team members and communicate any pertinent information
- Reach company goals by partnering with the Site Manager and Regional Manager
- Take and make calls to customer's regarding their storage account and document information in our computer system
- Help keep the facility to our high standard of cleanliness by sweeping, mopping, and picking up debris
- Conduct inspections of the property, checking conditions and availability of storage units
- Take payments, balance cash drawer, and prepare daily deposits
- Use various computer programs effectively Benefits
- Paid time off
- Medical, dental, and vision insurance
- 401(k) Plan
- Extensive customer service and sales training
- Promotes from within
- Set schedule We look forward to hearing from you!