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Returns Merchandise & Customer Service Representative

Job

EXACT STAFF INC

Ontario, CA (In Person)

$41,600 Salary, Full-Time

Posted 3 weeks ago (Updated 2 days ago) • Actively hiring

Expires 8/5/2026

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Job Description

Top Horizontal Menu Skip to main content Alt + 1 Skip to page footer Alt + 2 Menu , Home Page Options Jobs Location Search Assistance Sign In Hide sub menu Hide Dashboard Alerts Accessibility Home My Dashboard Job Details Top Job Details Here are the details for the selected job. You may need to scroll down to see all the information about the job, including the job description. If you wish to apply for this job click on the Apply button.
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Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. First Job Previous Job 1,033 of 6,012 Next Job Last Job Share More Like This Between $19.00 and $21.00 Per Hour DOE (Depends on Experience) Returns Merchandise & Customer Service Representative
EXACT STAFF INC
Occupation:
Cargo and Freight Agents
Location:
Ontario, CA - 91764
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
06/10/2026 Positions available: 1
Source:
CalJOBS
Web Site:
CalJOBS Onsite /
Remote:
Selection Required
Updated:
06/11/2026
Expires:
08/09/2026 Job #: 19856497 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education 1 Year at College or a Technical or Vocational School Experience 6 Month(s) Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Job Description Help for Job Description. Opens a new window.
Job Title:
Returns Merchandise & Customer Service Representative Are you experienced in customer service, returns processing, inventory tracking, or warehouse operations? We are seeking a detail-oriented Returns Merchandise & Customer Service Representative to support a growing distribution company. This position combines customer service, returns administration, inventory control, and warehouse coordination in a fast-paced distribution environment.
Pay, Schedule, and Location Pay Rate:
$19.00 - $21.00 per hour DOE 1st Shift Temp-to-Hire Opportunity Immediate Placement Available The ideal candidate will be comfortable working both in an office setting and on the warehouse floor while providing exceptional support to customers, distributors, and internal teams. Responsibilities Process and track returned merchandise from customers and distributors Inspect returned products for defects, damages, missing parts, and discrepancies Review Return Merchandise Authorizations (RMAs) and supporting documentation Communicate with customers, vendors, and transportation providers regarding returns, credits, replacements, and product concerns Enter and maintain accurate return records, inventory adjustments, and customer information Investigate product issues and assist in resolving customer concerns Coordinate with warehouse personnel to receive, inspect, and disposition returned merchandise Qualifications Previous experience in Customer Service, Returns Processing, RMA Administration, Inventory Control, Warehouse Operations, or Distribution preferred Strong data entry and computer skills Experience working with inventory management systems or ERP software is a plus Excellent verbal and written communication skills
Benefits Available:
  • Medical, Dental, Vision, and Prescription Insurance
  • $0 copay for unlimited Teladoc virtual visits
  • Employee Assistance Program (medical, financial, or legal support)
  • Coverage available for spouse, domestic partner, and children
  • Pet insurance available
  • Resources for parents with children of developmental disabilities.
Hiring Requirements:
  • Valid identification that proves your right to work in the United States
  • As a condition of employment, you may be required to pass a drug screen and background check.
Apply Today Call 909-476-9000 to discuss your qualifications with an Exact Staff recruiter. Submit your resume to ieresumes@exactstaff.com for immediate consideration.
EXACT STAFF INC
Is a Staffing Agency employer with 17 locations http://www.

Exactstaff.com
Company Profile:
About Exact Staff Exact Staff was founded in 1996 and is recognized by the Los Angeles Business Journal as one of the Top 100 Women-owned Businesses in California. We are also an Inc. 5000 Fastest Growing Company in America! Exact Staff is headed by our Founder and President, Karenjo Goodwin. Ms. Goodwin has over 20 years of experience and leadership in the staffing industry. She has been a featured speaker at industry conventions, has written many published, industry-related articles, and has been a consultant to client companies and other agencies in the staffing business. Our team is comprised of dedicated, hard working career agents and account managers who love what they do and will make you glad you found a home at Exact Staff! Our Foundation Exact Staff's foundation is based on honesty, integrity, respect and excitement! Our staff is committed to finding exceptional career opportunities for our associates. It is this dedication to service and exactly matching the needs of our client companies with the skills of our associates that creates a constant air of excitement in our offices. We are not a huge conglomerate but rather a locally owned and operated, community involved business. We pride ourselves in investing time with our associates and our client companies to find the right career and staffing solutions. We do not waste our associates' time or our client companies' time by following "cookie cutter" procedures and formats. Each client is UNIQUE, each associate is an INDIVIDUAL and It is this commitment to personalized service that sets Exact Staff apart from our competitors. A Family of Companies Exact Staff is comprised of a family of companies that target specific staffing needs and career opportunities. Each company consists of a team of staffing professionals who are specialists in their industry.
Our companies are:
Exact Staff Exact Legalstaff Exact Techstaff Exact Medicalstaff Exact Accountstaff The Goodwin Group 100-249 employees Connect with
EXACT STAFF INC
Other Local Jobs from
EXACT STAFF INC
Help for Other Local Jobs from. Opens a new window. Industrial Maintenance Technician
EXACT STAFF INC
Ontario, CA Maintenance and Repair Workers, General Regular | $49,517.00-$62,088.00 Year Preferred Employer 2 weeks ago Exact Staff is hiring an Industrial Maintenance Technician - Level 1 to support daily maintenance operations within an industrial facility at our client's location. Industrial Maintenance Technician Level 1 is responsible for supporting the reliability and efficiency of equipment and facilities through routine maintenance, inspections, and basic troubleshooting. This role focuses on preventive and corrective maintenance activities while working under the guidance of senior maintenance personnel. The Level 1 technician plays a key role in maintaining safe, functional, and efficient operations.
DUTIES AND RESPONSIBILITIES
Execute routine maintenance tasks and inspections in accordance with established procedures and schedules. Perform basic troubleshooting to identify common equipment or facility issues. Assist with preventive and corrective maintenance activities to ensure equipment reliability and operational efficiency. Support senior technicians during repairs, maintenance projects, and equipment servicing.
SAFETY & COMPLIANCE
Follow all safety protocols, company policies, and regulatory requirements. Maintain a clean, organized, and safe work environment. Report safety concerns, equipment malfunctions, and maintenance need promptly.
DOCUMENTATION & COMMUNICATION
Accurately document completed tasks, inspections, and maintenance activities. Communicate effectively with supervisors and team members regarding equipment status and maintenance needs.
KEY PERFORMANCE INDICATORS
(KPIS):
Task Completion Rate:
Timely and accurate completion of assigned maintenance tasks. MTTR Contribution (Mean Time to Repair): Support efforts to minimize downtime through efficient task execution.
Number of Incidents Resolved:
Successful resolution of routine maintenance and equipment issues.
WORKING CONDITIONS
May involve exposure to varying temperatures, noise levels, and physical environments. May require flexible scheduling, including weekends or overtime, based on operational needs.
Qualifications:
Minimum (All Levels): High school diploma or technical training in Maintenance, Electromechanics, Mechatronics, or related field. Basic mechanical aptitude and willingness to learn maintenance systems and procedures. Ability to follow instructions and work effectively in a team environment. Strong attention to detail and commitment to safety. Ability to perform physical tasks such as lifting, standing, bending, and working in varying conditions. Good communication and teamwork skills. Hiring Requirements Valid identification that proves your right to work in the United State Benefits Available Medical, Dental, Vision, and Prescription Insurance $0 copay for unlimited Teladoc virtual visits Employee Assistance Program (medical, financial, or legal support) Coverage available for spouse, domestic partner, and children Pet insurance available Resources for parents with children of developmental disabilities General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from
EXACT STAFF INC
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