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RC
Routes Car Rental USA
Rental Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Rental Clerk
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Scorecard
Based on Georgia data
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What they do
A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.
$33,545 / year median in Georgia
+5% projected growth
Job Description
Job Responsibilities Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer. Create the rental agreement while advising on and up-selling vehicles and optional services that fit the customers needs Provide excellent customer service in all customer contact situations Meet all sales goals and service standards Complete administrative tasks daily to assist the branch as needed Communicate via telephone and email in a professional manner Assist with the returning and turnaround of vehicles as needed Perform other job duties as assigned by management to meet the business needs. Experience High school diploma or GED Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain exceptional customer service Basic computer skills and knowledge Ability to work 24-40 hours per week including day and/or evening hours as well as Holidays Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Ability to communicate in other languages are preferred