Position Summary As a Rental Coordinator, you will play a key role in delivering an outstanding customer experience while ensuring our rental operations run efficiently. This position combines customer service, equipment coordination, team leadership, and problem-solving. We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping operations organized and running smoothly. Key Responsibilities

• Provide exceptional customer service by answering rental inquiries in person and over the phone. Help customers identify the right equipment for their needs and confidently recommend rental solutions.
• Coordinate the day-to-day operations of the rental department, including scheduling equipment deliveries, pickups, repairs, and maintaining accurate records and computer documentation.
• Monitor equipment availability and condition. Schedule preventive maintenance, coordinate repairs with the service department, perform minor in-house repairs when appropriate, and ensure equipment is clean, safe, and ready for rental.
• Assist with or coordinate daily equipment deliveries and pickups to ensure customers receive equipment on time.
• Check equipment in and out, review operating and safety instructions with customers, and professionally address any damage or maintenance concerns.
• Perform minor equipment repairs and assist with deliveries as needed.
• Continuously expand your knowledge of our equipment, industry best practices, and customer applications to better serve our customers.
• Work closely with the sales team to prepare new equipment, support demonstrations, and ensure a seamless customer experience.
• Maintain a clean, organized, and professional rental office, shop, and yard. What We're Looking For The ideal candidate is someone who:
• Takes initiative and works independently while contributing to a team environment.
• Has excellent customer service and communication skills, both in person and over the phone.
• Is organized, dependable, and able to manage multiple priorities.
• Has experience with construction equipment or a strong understanding of equipment operation and capabilities.
• Can lead by example, motivate others, and work effectively with coworkers across departments.
• Is comfortable using computers and business software to manage schedules, records, and customer information.
• Presents a professional appearance and represents the company in a positive manner.
• Is willing to assist wherever needed, including equipment deliveries and minor repairs

Pay:

$40,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Free parking Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person