A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.
Gaithersburg, MD About Security Public Storage Security Public Storage (SPS) is a family-owned and operated self-storage company with more than 50 locations across California, Oregon, Nevada, Maryland, and Virginia. We take pride in providing exceptional customer service, maintaining clean and secure facilities, and creating opportunities for employees to build rewarding, long-term careers. Position Summary We are seeking an ambitious, customer-focused, and career-oriented individual to join our team in Gaithersburg, MD. This part-time role is essential to the daily operation of our facility, helping customers find the right storage solutions while ensuring the property remains clean, organized, and welcoming.
Schedule:
Tuesday-Saturday, 9:00 AM-6:00
PM Compensation & Benefits Starting Pay:
$18.65 per hour 1.5% commission on monthly gross revenue collected above the established threshold 6.25% commission on all merchandise sales (locks, boxes, packing supplies), paid monthly Estimated earning potential of $19.65-$20.65 per hour Employee discount on storage rentals Career advancement and professional growth opportunities Key Responsibilities Manage the day-to-day operations of the storage facility Provide outstanding customer service by answering questions and resolving concerns professionally Sell storage units to walk-in, phone, and online customers using company sales techniques Prepare leases and complete all rental documentation accurately Reduce delinquent accounts through phone calls, text messages, and email follow-up Maintain a clean, safe, and attractive property by sweeping hallways, cleaning vacant units, and removing debris Ensure the facility remains organized, secure, and ready to serve customers Qualifications Sales experience or a strong sales aptitude Passion for customer service and relationship building Strong organizational skills and attention to detail Comfortable using computers, CRM software, web-based applications, and Microsoft Office Previous property management or self-storage experience is a plus Bilingual English/Spanish preferred Equal Opportunity Employer Security Public Storage is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable federal, state, or local law.
Pay:
From $18.65 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
