TAX TECH II

• FRONT

COUNTER AGENT

• Return Utah FT / PT Status
• Full-Time Salary
• $15.47
• $27.34 Hourly Wage Remote Work / In-Office
• In-Office / On-Site Recruiter
• Shannon Hughes | shughes@utah.gov | 801.297.3853 Application Deadline
• 8/2/2026
• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received.

Applicants are encouraged to apply as early as possible. Key Responsibilities The Return Utah program is similar to an internship designed for adults looking to re-enter the workforce after an extended absence. These opportunities are structured as return-to-work positions that provide the experience, training, skills, and mentoring an individual need to return to the workforce. Return Utah is a 16-week program for people who have taken a career break for at least one years or more for reasons such as starting or raising a family, caring for a family member, chronic illness, enhanced education, other personal/career related needs, etc. Those serving, separated, or retired from military service and their spouses and/or partners are not required to meet the two-year requirement. A career break of any length makes them eligible to participate in the program. This is a temporary (benefitted), full-time position for potential Return Utah candidates. To be eligible for this return-to-work opportunity, candidates must: Be on a career break of one or more years at time of application unless currently serving, recently separated, retired from military service, or supporting a military spouse/partner. Have prior professional experience in functional area of interest. If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax Commission's Customer Services Division is looking for a skilled and motivated individual to fill its

TAX TECH II

• FRONT

COUNTER AGENT

position. This person will play an integral role in Division's mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a FBI level background check.

Day-to-day responsibilities of this position:

Assist customers with Tax Commission license applications, business and income tax filings, and payments Maintain cash funds, and balance cash drawer daily Secure all documents and checks/cash at the end of the day Scan documents Data entry Pay attention to details Work under pressure and meet deadlines Provide general information to customers Work in a team environment Work with taxpayers over the phone Qualifications Minimum or "day-one" qualifications: has exceptional customer service skills has the ability to work in an adverse environment dealing with upset people over the phone can work in a fast paced environment is comfortable using Google i.e.

• Documents, Spreadsheets, Mail. has excellent data entry skills Preferred or trainable/on-the-job qualifications: Preference may be given to those with experience working in keeping information confidential. About the Role Location
• 100 South 5300 West Hurricane, Utah, 84737 United States Background Check Required
• You must successfully pass a criminal history check. Drug Test Required
• No Schedule Code
• B•Competitive Career Service Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential.

Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here .

Other benefits may include:

Job Stability:

Enjoy the security and reliability of employment within a well-established organization.

Career Growth:

Develop valuable skills and gain opportunities for leadership within a large organization.

Meaningful Work:

Contribute to an important service that benefits the community and supports organizational goals.

Supportive Work Environment:

Be part of a team that values cooperation, strong work ethics, and mutual support. The Agency For more information tax.utah.gov EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390. Apply Now Share Save Job