Rental Coordinator

Rental Coordinator Join Our Team! We are looking for a highly organized, customer-focused Rental Coordinator to join our growing team. In this role, you will be the key point of contact for truck rental operations, helping ensure our customers receive exceptional service while supporting efficient fleet coordination and administrative operations. If you thrive in a fast-paced environment, enjoy working with customers, and have strong attention to detail, we want to hear from you! What You'll Do As a Rental Coordinator, you will play a vital role in supporting rental operations and maximizing fleet performance.

Responsibilities include:

Greet customers at the front counter and assist with rental inquiries by phone and email Provide rental quotes, explain terms and conditions, and process reservations Coordinate truck availability and schedule rentals based on customer needs and fleet capacity Prepare and process rental agreements accurately and efficiently Perform daily yard checks to ensure fleet cleanliness, appearance, and readiness Inspect vehicles before and after rentals and document damage or maintenance needs Maintain organized records of rental transactions, mileage logs, fuel usage, insurance certificates, and IFTA reporting Support billing, invoicing, and customer payment processing Generate weekly invoices and ensure rental agreements are properly closed out Calculate rental charges including mileage, rental duration, and additional services Collaborate with maintenance and fleet teams to ensure vehicles meet safety and operational standards Maintain accurate customer billing profiles and payment terms Resolve customer concerns professionally and escalate issues when needed Monitor rental inventory and assist with fleet utilization reporting Uphold company safety procedures and operational standards at all times What We're Looking For Strong customer service and communication skills Excellent organizational and multitasking abilities Detail-oriented with strong administrative skills Ability to work effectively in a fast-paced environment Proficiency with computer systems and data entry Experience in truck rental, fleet operations, transportation, or customer service is an asset Ability to work independently and collaboratively with multiple departments Why Join Us? Competitive compensation Supportive and team-oriented environment Opportunity for growth and advancement Dynamic and fast-paced industry Stable and growing company If you are dependable, customer-focused, and ready to build a rewarding career in fleet and rental operations, we encourage you to apply today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.